Helpdesk Administrator 13588145

1 month ago

Worthing, United Kingdom Multi Trades Recruitment Limited Full time

Multi Trades Recruitment are looking for Helpdesk Administrator to join a well established team in Worthing

**About the role**:

- This role requires you to manage, monitor and control all aspects of operational performance
- Delivering excellence in terms of output from the Helpdesk Operations Team
- Dispatching jobs to engineer’s PDA systems
- Booking in Reactive, Corrective and Planned Maintenance works with subcontractors
- Chasing engineers and subcontractors to ensure work orders are completed
- Running reports on CAFM systems
- Contribute to reducing levels of customer complaints
- 08:00 - 17:00 Mon - Fri
- 12.57 per hour

**About you**:

- Excellent communication, dealing with all levels of management, customers and suppliers both internal and external
- Good communication and customer service skills
- Proficient in all MS Office programmes
- Ideally have previous experience of working on a helpdesk/Call centre role in a facilities management environment
- Experience in managing a workload via CAFM system would be desirable

Please upload your CV if you wish to apply.

**About Multi Trades Recruitment Limited**:

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