Euc Team Lead

4 months ago

StokeonTrent, United Kingdom Bally's Interactive Full time

**Do you have extensive experience in End User Computing?**:
**Do you love leading and motivating successful teams?**:
**Who we are**:
Bally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across the sports betting, iGaming and free-to-play.

Our brands and sites include market movers and shakers like Jackpotjoy, Bally Bet, Vera&John, Virgin Casino and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

**Well, what about the team?**:
As the EUC Team Lead, you should bring enthusiasm, energy, and a quick ability to learn new skills, along with a proactive approach to problem-solving. Our company is currently experiencing rapid growth, providing an ideal environment for you to further develop your IT expertise and management capabilities.

**So, what will you be doing?**:

- Providing onsite and remote technical end user support
- Managing a small team
- Acting as an IT site lead for Stoke, Gibraltar, Barcelona, Isle Of Man and Manchester
- Providing support for all IT related matters and interacting with key stakeholders
- Maintaining up-to-date records of hardware inventory and managing the device lifecycle
- Supporting Windows 10 & Mac OS devices, connected to the corporate network

**And what are we looking for?**:

- Experience with Microsoft products, particularly Microsoft 365, Teams, OneDrive and SharePoint.
- Experience with Windows 10 and Mac OS X support, troubleshooting and deployment.
- Have previous leadership or management experience
- Demonstrate knowledge of networks and troubleshooting
- Be willing to support remote sites, including occasional visits

**This is what you'll get**:
Different benefits packages are tailored to fit each location, but here's a taste of what may be on offer
- Annual leave
- Annual bonus
- Pension plan
- Health insurance
- Company share scheme
- Volunteering days
- Home office allowance
- Wellness or Gym allowance

**DNA / Values**:
At Bally's Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do

We are **Always Ready** to embrace change, adapt, and do what it takes to delight our customers. We believe that **You Make the Difference**, which is what gives our players the best experience and keeps them coming back. We are **All One Team**, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are **Learning Every Day** by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally's we **Love to Lead** by thinking differently, seeking innovation, and always looking for ways to raise our game.

**Equal Opportunities**:
At Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions.

Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.

We believe passionately that employing a diverse workforce is central to our success, this is our superpower.

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