Administrator
3 days ago
**ADMINISTRATOR (Customer Service Dept) - Crewe - £20000 - £21800 dependent on experience**
We are working with a Crewe based company who have experienced continual growth and are a market leader within their industry. We are looking for an experienced Administrator to join the team to support the very busy Customer Service department.
**COMPANY BACKGROUND**
Our client was established over 20 years ago and year on year have dominated their market and continued to grow and lead the way in their industry. But what makes this company stand out is the fact they truly look after their staff. They offer exceptionaltraining and development on an ongoing basis, career progression. If you want to feel appreciated and work within a supportive team, them this could be the company for you.
**ADMINISTRATOR JOB PURPOSE**
**ADMINISTRATOR DUTIES**
- Provide excellent customer service at all times
- Deal with ad hoc administration duties as and when required
- Work with the customer service department and other parts of the business to obtain information required to solve customer queries quickly and efficiently
- Action refund requests
- Resolve order issues
- Monitor potential fraudulent purchases
- Follow up delivery claims
- Monitor credits and payments
- Investigate queries
**ADMINISTRATOR REQUIREMENTS**
- Proven experience working in an admin support role
- A real “people person”
- Supportive to the team and customers
- PC Literate using Word and Excel
- Can communicate positively
- Flexible
- Able to prioritise tasks and workload
- Problem solver
- Team player
- Excellent communication skills both written and verbally
**PACKAGE AND BENEFITS**
- Salary £20k - £21.8k doe
- Working Monday to Friday 8.30am-5.30pm
- Career opportunities
- Ongoing training
- Death in Service
- On-site parking
- Annual flu shot
- Healthcare support
- Cycle to work scheme
- Free eye tests
- Staff recognition awards
- Discounted gym memberships
- Company events
Follow us on twitter #awconsultingltd
In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency
ADMINISTRATOR- CREWE - £20000 - £21800 dependent on experience
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