Dental Receptionist

5 days ago

Barnsley, United Kingdom Hayes croft dental Surgery Full time

**Hayes Croft Dental practice is under new ownership and is seeking a friendly, organised and customer focused Dental Receptionist to join our team & practice in Barnsley.**

**As a Dental Receptionist, you will play a crucial role in providing exceptional customer service to our patients. Your friendly demeanor, attention to detail, and strong organizational skills will contribute to the smooth operation of our dental office. If you are looking for a rewarding position in a fast-paced environment, we encourage you to apply.**

**We are looking for someone with a passion for reception work, that is seeking a new career with the potential of growth and progression, within our newly owned practice.**

'''Duties'''
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Collect and record patient information, including medical history and dental records
- Maintain a clean and organized reception area
- Assist with billing and payment processing
- Coordinate with dental staff to ensure smooth patient flow

'''Qualifications'''
- Customer facing experience as a receptionist or in a customer service role; dental office experience is a plus.
- Basic IT skills is essential and Proficient ability to operate a computer based system, however full training on dental software will be provided.
- Strong communication skills, both verbal and written, with the ability to interact effectively with patients and staff.
- Excellent organisational, prioritisation skills, multitasking abilities to handle, various administrative tasks efficiently.
- Make appointments, take payments and handover to clinicians and team members
- Attention to detail and accuracy when handling patient records and carrying out administrative duties.
- Knowledge of dental terminology and procedures is a plus

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Additional Information**
We are an equal opportunity employer and value diversity, equity, and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
- Overtime

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Dental receptionist: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: Dental Receptionist

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