Customer Service Champion

6 months ago


Chesterfield, United Kingdom Pratap Partnership Full time

What makes this role unique:

- A company that passionately value their customers - customer service is at the heart of this business and ensuring EVERY SINGLE customer is happy with the product and service is paramount.
- Hybrid role - opportunity to split time between the office and home once training has commenced
- Flexible working - work / life balance
- Excellent working hours - 8am-4:30pm
- Free parking

Job duties include:

- Order processing and arranging customer deliveries
- Handling escalated complaints and issues through to resolution
- Ensuring that the Customers expectations are met and the issues resolved, whilst retaining a commercial focus
- Monitoring stock levels and awareness
- Ensuring that relevant systems are up to date

To be considered for this role you must be able to demonstrate a stable work history in a customer service role and a passion for dealing with disgruntled customers and ensuring a positive resolution is key,

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Doncaster: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person


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