Salesforce Administrator

3 weeks ago

London, United Kingdom Talentspa Full time

Role: Salesforce Administrator

Location: Remote

Role type: Permanent

Start date: ASAP - 4 weeks

**Salary**: £80-85K + bonus (10%) + pension (8%) + share options + medical & life insurance + 25 days

Working closely with the wider IT team, you will be responsible for ensuring that the client is maximising efficiency and capitalising on the full features and benefits of the Salesforce platform based on the various user group needs.

**Duties include;**
- Solicit feedback and proactively seek out and identify system changes and identify requirements from the business
- Manage system changes without interruption to the business
- Continuously modify the system to increase business benefits and usability, and continually seek ways to further enhance the end-user experience and business processes
- Manage new releases of SFDC and efficiently roll out new features
- Manage and prioritise the ongoing customisation and enhancement to the Salesforce environment, inclusive of workflows, functions and configurations, new reporting capabilities and ad hoc reporting requests
- Provide sales and financial data to company executives
- Maintain the System, Security, and Integrity
- Design user profiles and hierarchies
- Develop strategy, plan and support acquisitions and the integration of CRM systems
- Create and administer training to existing or new users/groups
- Report dashboard creation and maintenance
- Communicate regularly with business in relation to new features, enhancements, and changes to the system

In addition to excellent communication, collaboration and people management skills, you should possess very good organisational skills, be a pragmatic person and highly focused on delivery. Experience required;
- Thrive in a busy environment with changing priorities and goals
- 5+ years of Salesforce Administration experience
- In-depth knowledge of the standard capabilities, of SFDC and have successfully expanded on those capabilities using custom code (Apex, s-controls) and/or integration with external systems
- Previous experience with integrating another CRM database into Salesforce (acquiring a new company and the data they have)
- Detail oriented and self-starter with strong communication skills
- Ability to work independently and as part of a team
- Team player with positive "can-do" attitude
- Experience working in a global environment covering multiple regions and time zones
- Responsible for planning own workload and working with autonomy, typically against a backdrop of changing priorities and/or external events
- MS Office Skills (Excel, Word, PowerPoint, Project, Visio)

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