Pcn Digital and Transformation Lead
3 weeks ago
**Meridian PCN**
**Job title**
PCN Digital and Transformation Lead
**Line manager**
CEO
**Accountable to**
Meridian PCN
**Hours per week**
37.5 hours per week
**Location**
Remote and Practice based
**Job summary**
The post holder will work with the leadership team within Meridian Primary Care Network (PCN) to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, expertise and leadership to deliver changes in a collaborative way.
The post holder will plan, coordinate and directly support delivery of transformation activity in general practice within our PCN - with a view to improving patient access, quality and continuity of care, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
The post holder will work with ICS colleagues to shape our Integrated Neighbourhood and deliver on our clinical priorities by working with partner organisations.
The post holder will work closely with staff working at practices, such as practice managers and staff at the PCN to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered.
The post holder will develop strong relationships with their local PCN practices and will support the planning and delivery of improvements that will provide benefits to patients and staff.
The post holder will develop relationships with peers across other PCNs to share learning and expertise at place or system level.
The post holder will develop relationships with the ICS to discuss and agree local transformation plans and activity, and to support alignment with broader strategy, including the ICS’s digital strategy.
Working with relevant colleagues in the ICS, the post holder will also develop relationships with local partners to support effective delivery of transformation. The post holder will also work with the ICS to bring in other specialist support as required e.g. in analytics, evaluation, organisational development etc.
Working with PCN leadership, the post holder will help to develop strategy related to transformation and improvement, aligning this with larger scale strategy and initiatives, particularly at ICS level; they will contribute to collaborative problem solving with other system partners, patients and communities; focusing their time on the planning, implementation and evaluation of practical improvements that make a difference to patients and staff in the PCN.
**Generic responsibilities**
All staff at Meridian PCN have a duty to conform to the following:
**Equality, Diversity and Inclusion**
A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons - it improves operational effectiveness, it is morally the right thing to do and it is required by law.
**Safety, Health, Environment and Fire (SHEF)**
This PCN is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety.
The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
**Confidentiality**
The PCN and associated practices are committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.
It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service.
**Quality and Continuous Improvement (CI)**
To preserve and improve the quality of PCN outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.
The responsibility for this rests with everyone working within the PCN and practices to look for opportunities to improve quality and share good practice and to discuss, highlight and work wi
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