Full Time Shift Supervisor

1 week ago

Worksop, United Kingdom The Lock Keeper Marstons Full time

**Join Our Team as Shift Supervisor at The Lock Keeper**

Are you a dynamic and driven individual with a passion for hospitality and leadership? Do you thrive in a fast-paced environment and have a knack for providing exceptional customer service? We are seeking a dedicated and motivated Supervisor to join our vibrant team. Ideally someone who wants to one day run thier own business.

**Position: Supervisor**

**Role Overview**:As the Supervisor, you will play a pivotal role in the day-to-day operations of our pub and restaurant. Working closely with the senior team, you will lead by example, ensuring the highest standards of service are delivered to our valued guests. Your excellent communication skills and ability to inspire and motivate the team will be instrumental in creating a positive and enjoyable dining experience for all guests.

**Responsibilities**:

- Assisting the Senior Team in overseeing all aspects of the pub and restaurant operations.
- Providing outstanding guest service, anticipating guests' needs, and resolving any issues or concerns.
- Supervising and supporting the front-of-house and kitchen teams, fostering a cohesive and motivated work environment.
- Assisting with team training and development to enhance team members' skills and knowledge.
- Monitoring and maintaining quality standards in both service and food presentation.
- Managing stock levels, ordering supplies, and controlling costs to ensure profitability.
- Ensuring compliance with health and safety regulations and company policies.
- Handling administrative tasks such as scheduling, payroll, and reporting.

**Why Choose The Lock Keeper**:

- Competitive salary and attractive benefits package.
- Ample opportunities for career advancement within the Marstons group.
- Working in a fun and friendly environment with a close-knit team.
- Exposure to diverse experiences in the dynamic hospitality industry.

**Requirements**:

- Proven experience in a supervisory or management role within the hospitality or retail sector.
- Exceptional leadership and team management skills.
- Strong customer service orientation and interpersonal abilities.
- Excellent organizational and problem-solving capabilities.
- Flexibility to work evenings, weekends, and holidays as needed.
- Knowledge of food and beverage operations is advantageous.

Rate of pay: £12.20

Pay: £12.00 per hour

Expected hours: 30 - 45 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Employee stock ownership plan
- Financial planning services
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Unlimited paid holidays

Supplemental pay types:

- Bonus scheme

Work Location: In person

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