Warehouse Supervisor

3 months ago

Worksop, United Kingdom World of Sweets Full time

As the UK largest confectionery distributor, importer and wholesaler of confectionery products, you could say we make everything possible At World of Sweets, we're everything from innovative partners to category leading suppliers and our passion for sweets is at the heart of it all

World of Sweets includes Hancocks Cash & Carry, Bonds of London and our sister Company Bobby's Foods.

Together we surprise, delight, and excite our consumers and retailers everywhere with our fantastic range of the world's best confectionery brands. So come and join our inhouse team of experts and help to grow our business. There's lots of opportunity to make an impact in an ambitious company that’s built its way up from humble beginnings.

**We are currently looking to recruit a Warehouse Supervisor to join our eCom team at our National Distribution Centre in Manton Wood, Worksop.**

**The shift pattern is Monday - Friday 6am-2pm and 2pm-10pm on a weekly rotational basis.**

**The hourly rate for this Warehouse Supervisor position will be £13.26 plus 12.5% shift pay.**

As a Warehouse Supervisor, you will ensure a high level of customer service is delivered to all our customers. The Supervisor will assist and support the Team Leader to manage the day-to-day duties of the team ensuring key product knowledge is delivered, product availability is managed, and service levels and plans are delivered on time and in full.

**Main responsibilities**
- To assist the Team Leader in maintaining regular and effective communication within the team and participate or lead in daily briefings.
- To support in creating a customer focused working environment within the warehouse which reflects full, flexible co-operation from the team within the business.
- Maintain a positive atmosphere within the warehouse with employees, encouraging the teams to take pride in their work and focus on delivering high levels of customer service.
- To assist the Team Leader record occasions of poor timekeeping / absence for the team by completing the timesheets ready for the authorising Manager to approve. To support with all new starter paperwork, liaising with HR and Payroll when required.
- Support the Team Leader to effectively manage holidays, agency requirements and sickness to ensure staffing levels are sufficient to manage the day’s work.
- Deal with customer complaints and incidents effectively and in a timely manner, escalating to the Team Leader as and when needed.
- To promote a safe work environment within your team and to lead by example. Ensuring all incidents, accidents and near miss details are reported through to the Team Leader.

If you have experience as a Warehouse Supervisor in a warehouse environment, we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: £13.26 per hour

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Day shift

**Experience**:

- supervisory: 1 year (required)
- warehouse: 1 year (required)

Work Location: In person

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