Customer Care Co-ordinator
2 weeks ago
Working for a family-owned Mechanical, Electrical and Plumbing sub-contractor with a projected £45m annual turnover. Located in the South East, the company has now been trading over 50 years. Based in the Customer Care Office, you will be working as part of a team providing excellent customer service when arranging Engineer visits to customers.
Customer Care Assistant General duties include:
- Log new customer calls, ensuring all client priorities are met
- Arranging appointments with clients/tenants
- Allocate work to the Engineers taking account of the client’s needs and requirements
- Ensure Engineers have sufficient and adequate workloads
- Update clients with outcomes following Engineers’ visits
- Preparation of reports following call-outs and chargeable works
- Order materials as necessary for the Engineers
- Maintain and build good relations with existing and new clients/tenants
- Upselling other servicing options when booking appointments
Key Skills and Experience:
- A minimum of 2 years experience of working within a Customer Care environment is essential
- Team working ability
- Good knowledge of Microsoft Office, including Outlook
- Professional and calm telephone manner
- A good communicator
- Excellent organisation skills
Customer Care Assistant Remuneration & Benefits
- Salary is negotiable depending upon experience.
- Five weeks paid holiday plus Bank Holidays
- Workplace pension scheme
-
Customer Service Advisor
4 weeks ago
Ramsgate, United Kingdom Kent Recruitment Bureau Full timeAn excellent opportunity to join a forward-thinking, growing organisation. Key **Responsibilities**: - Arrange and confirm bookings with customers - Co-ordinate bookings in booking system - Process hire extensions - Co-ordinate off hire of loan vehicles - General manual and electronic record keeping - Adhoc management reporting Skills and...
-
Customer Service Advisor
1 month ago
Ramsgate, United Kingdom Trapeze Recruitment Services Limited Full time**Company Profile** An excellent opportunity to join a forward thinking, growing organisation. **Key Duties and Responsibilities** - Arrange and confirm bookings with customers - Co-ordinate bookings in booking system - Process hire extensions - Co-ordinate off hire of loan vehicles - General manual and electronic record keeping - Adhoc management...
-
Customer Service Advisor
1 month ago
Ramsgate, United Kingdom Kent Recruitment Bureau Full timeRamsgate | On premise | Very Competitive Permanent | Full-time | JO1764 An excellent opportunity to join a forward-thinking, growing organisation. **Key Duties and Responsibilities** - Arrange and confirm bookings with customers - Co-ordinate bookings in booking system - Process hire extensions - Co-ordinate off hire of loan vehicles - General manual and...
-
Customer Care Supervisor
2 days ago
Ramsgate, United Kingdom C Watkins Plumbing Ltd Full time**CUSTOMER CARE SUPERVISOR** Watkins is a family owned Mechanical, Electrical and Plumbing sub-contractor with a projected £45m annual turnover. Located in the Southeast, the company has now been trading over 60 years. Our Customer Care department is a key function within our business and we are looking for a Customer Care Supervisor to join our...
-
Customer Care Coordinator
1 day ago
Ramsgate, United Kingdom Trapeze Recruitment Services Limited Full timeWorking for a family owned Mechanical, Electrical and Plumbing sub-contractor with a projected £45m annual turnover. Located in the South East, the company has now been trading over 50 years. Based in the Customer Care Office in Ramsgate, Kent, you willbe working as part of a team providing excellent customer service when arranging Engineer visits to...
-
Care Assistant
2 days ago
Ramsgate, United Kingdom Helping Hands Home Care Full timeLocation: Ramsgate **The Role** At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own - those who go above and beyond every single day for our customers. Our care assistants have a varied role that ranges from providing companionship and going on days...
-
Office Administrator
1 week ago
Ramsgate, United Kingdom Kent Forklift Training Ltd Full timeDue to the exciting growth within Kent Forklift Training, we are looking for someone to be part of a dynamic, fun and fast paced environment. We are one of the largest training companies in the South-East with plans to expand and you'll be given the opportunity to work closely with the management team to help with the growth of the business. We look at...
-
Warehouse/driver
1 month ago
Ramsgate, United Kingdom Yeames Ltd Full timeYeames Ltd is looking for a Warehouse/Driver to join our team in Ramsgate. This position is responsible for loading and unloading delivery trucks, co-ordinating the warehouse storage and deliver products to customer sites. In this role, you will be responsible for: - Load and unload delivery trucks using forklifts and other mechanical equipment - Operate a...
-
Care Assistant
3 days ago
Ramsgate, United Kingdom Appcastenterprise Full timeLocation: Ramsgate **Care Assistant** At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own - those who go above and beyond every single day for our customers. Our care assistants have a varied role that ranges from providing companionship and going on...
-
Care Assistant
2 weeks ago
Ramsgate, United Kingdom Appcastenterprise Full time**Salary**: £10.30 - 10.30 per hour **Reference**: 1.4RAMS **Job Title**: Care Assistant **Locations**: Thanet, Broadstairs **Pay Rate**: £10.30 p/h **Mileage: **28p **Shifts available: **Range of flexible shifts available **Access to vehicle required**: Yes, due to the geographical location and nature of the role **No experience required as...
-
Sales & Marketing Co-ordinator
4 days ago
Ramsgate, Kent, United Kingdom Sterling Cross Ltd Full time €25,000Sales & Marketing Coordinator Ramsgate Full-time hours – weekend availability required Salary £25,000 + Commission Benefits • Work for a prestigious award-winning venue • Free parking on site, pension • Competitive salary and Commission • Employee Referral Programme – Incentive scheme, discretionary bonus • Company events/outings...
-
Early Years
2 days ago
Ramsgate, United Kingdom The Old Station Nursery Ltd Full timeThe Grange (Ramsgate) Townsend Montessori, The Old Station Nursery - Nursery Assistant Manager, Qualified - Up to £11.25 per hour The Old Station Nursery Group, established in 2002, Creating Brighter Futures Together What matters most to us is that children feel safe and happy in our care. We want each child to leave nursery with a love of learning and...
-
Sales Co-ordinator
4 days ago
Ramsgate, Kent, United Kingdom Sterling Cross Ltd Full time €25,000Sales Coordinator nr Ramsgate Full-time hours – weekend availability required Salary £25,000 + Commission Benefits Work for a prestigious award-winning venue Free parking on site, pension Competitive salary and Commission Employee Referral Programme – Incentive scheme, discretionary bonus Company events/outings (Christmas parties/End of...
-
Customer Support Representative
6 days ago
Ramsgate, United Kingdom Wholefood Earth Full time**Location**: Ramsgate Wholefood Earth is seeking a dynamic individual to join our team as a Customer Care Representative. As our company continues to expand, we need someone who excels in providing exceptional customer service with efficiency and professionalism. **Responsibilities**: - Serve as the primary point of contact for all customer inquiries,...
-
Customer Service Adviser
2 weeks ago
Ramsgate, United Kingdom Hiring Green Energy Full timeCustomer Service Representative **Responsibilities of the role** - communicating either face to face or via telephone to deliver a funding allowance to help update their properties - Engaging with existing customers - Promoting the company's services and extras - Booking appointments for our services and filing reports of every customer - Dealing with...
-
Patient Care Assistant
2 weeks ago
Ramsgate, United Kingdom CVS Group Plc Full timePatient Care Assistant - Plunketts Veterinary Surgery Practice Site: Plunketts (Ramsgate) Plunketts (Ramsgate) We have a fantastic opportunity for a Patient Care Assistant to join our team here at Plunketts Ramsgate! This is a full time role working the below: 10 x 8 hour shifts over a 14 day period One shift every other Saturday The PCA...
-
Dental Therapist
2 months ago
Ramsgate, United Kingdom mydentist Full timeDental TherapistWe are looking for a Dental Therapist to join our friendly, experienced and supportive practice team in Ramsgate on Tuesdays and Wednesdays.We offer a competitive package and all the support you need to provide outstanding care to patients and grow the career you want:Fantastic earnings potential from a private and NHS mix that is right for...
-
Operations Supervisor
5 days ago
Ramsgate, United Kingdom AMETEK, Inc. Full time**AMETEK, Inc**. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $5 billion and is publicly traded on the New York Stock Exchange (NYSE: AME) and a component of the S&P 500. At AMETEK, we are committed to a corporate culture that values diversity and fosters a work environment that...
-
Health, Safety
7 days ago
Ramsgate, United Kingdom Management & Training Corporation (MTC) Full timeAt MTC, our aim is to provide high quality welfare and support services for vulnerable people across the UK. We empower individuals helping them to make positive changes in their lives. This aim is underpinned by our drive to offer an inclusive and caring culture, with opportunities for development and growth, to our employees. Join us and find out how you...
-
Endodontist
5 days ago
Ramsgate, United Kingdom mydentist Full timeEndodontist We are looking for an Endodontist to join our friendly, experienced, and supportive practice team in Ramsgate We offer a competitive package and all the support you need to provide outstanding care to patients and grow the career you want: Private work with a 50% revenue split We have surgery space available one day per month and we...