Recruitment and Operations Coordinator

1 month ago

Hammersmith, United Kingdom Flight Centre Travel Group Full time

**The Opportunity**

As the Resort Recruitment and Operations Coordinator, you will deliver a full-cycle recruitment service for our resort-based programme. In doing so playing a pivotal role in ensuring our Childcare and Resort programme remains creative, differentiated, and industry leading.

**Responsibilities**

The responsibilities for this role include (but are not limited to):

- Work alongside the Operation and People team to successfully fill all programme positions in a timely manner.
- All recruitment activities and processes to ensure recruitment activity is relevant and advertised accordingly including using social media, our website and job boards.
- To continually evaluate and discuss ideas to review the overseas recruitment process.
- Ensure that all HR administration is completed in a timely manner and is legally compliant including contracts, work permits, visas, payroll, policies, handbooks and manuals.
- Assist the Operations team with procurement and administration tasks when required.
- Organise and manage staff travel in conjunction with the Operations team.
- Work in conjunction with the Operations team to deliver resort training.
- Support the Resort Operations to ensure each programme continually delivers the required standard including set up, shut down and peak periods.

**About You**
- Prior industry-relevant experience, ideally in a holiday or resort setting
- Exceptional communication and interpersonal skills
- Understanding of guest service management and exceptional service delivery
- An ability to prioritise, organise, and adapt
- A Background and foundational knowledge in HR, Operations, and/or EU Regulatory/Compliance could also be advantageous

**Values & Behaviours**
- **In the know** - Start by listening. We take the time to understand our guests’ and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make.
- **In the Detail** - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best.
- **Inspiring**:

- Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other’s successes and have fun.

**Location**

We aim to find someone who would be office based at our new premises in Hammersmith for at least 3 days a week. However, we may consider remote workers from within the UK who are prepared to travel to the office once or twice a month.

**Benefits**

We offer very competitive salaries and a great benefits package including the following:

- 23 days annual leave plus bank holidays, rising by 1 day with each year of service (max 30)
- Contributory pension scheme
- 'Cycle to work' scheme
- Subsidised private healthcare
- Company loyalty scheme (Travel Fund)
- 1 paid Learning Day per month
- Paid Volunteering leave
- Travel insurance
- Recognition awards throughout the year
- Social events

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