Customer Service Part-time Administrator
5 days ago
**Job description**
**Customer Service Administrator**
**Who are we?**
**What is the Job?**
- Taking telephone calls from customers and suppliers and dealing with the issues/orders.
- Timely updating of our bespoke job system to ensure all detail, including pricing is correct.
- Entering documents and data into our bespoke job system to enable timely reporting and up to date legal compliance.
- Requesting quotes for goods and services from our supplier chain in support of new business tenders
- Liaising with suppliers to obtain the best service for our clients
- Liaising with our onsite employees over jobs on site.
- Creating monthly reports and statistics.
- Administration tasks in support of the operational team
The role is Part time (24.50 worked hours per week with flexibility to go full time to cover holidays and absences), office based. Normal working pattern will be ½ days Monday, Tuesday, Thursday and Friday and a full day on Wednesday.
**Who are you?**
- At least 3 years relevant job experience
- Excellent communications skills - verbal and written
- Highly numerate with meticulous attention to detail
- Highly organised with excellent time management skills and an ability to prioritise workload
- Experience of Microsoft packages - proficient with Excel (basic formula and formatting)
- Administrative experience in a busy working office
- A can-do attitude and a flexible approach
- A logical approach to your work and attention to detail
**What are the benefits?**
Working for Waste Efficiency you will Benefit from a starting salary of £10.00 per hour, 25 days per year annual leave, a pension scheme and death in service life assurance following completion of probationary period.
On the job training will be given and Waste Efficiency supports its employees with their related training, qualification, and development needs within their role.
Most importantly, you’ll be part of a fun and collaborative team and you’ll work in an environment where you are supported, pushed and developed.
**Job Types**: Part-time (flexible), Permanent
Starting Salary: £10.00 per hour
**Job Types**: Part-time, Permanent
Part-time hours: 24.5 per week
**Salary**: From £10.00 per hour
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
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