Cargo Customer Sales

4 weeks ago


London, United Kingdom Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

**Reporting to**:Customer Service Unit Manager & Cargo Customer Sales & Service Coordinator - CSU

**Location**:Air Canada Cargo, Building 553, Shoreham Road East, London Heathrow Airport

**Hours of work**:The Customer Service Unit hours are between 07:00 - 19:00 seven days a week, therefore shift work may apply

The Customer Service Unit is the main point of contact for all Customer enquiries - both Internal and External for Air Canada Cargo within the UK. The Department works closely with Cargo Sales and Capacity Control at Headquarters to generate revenue at every opportunity, increasingly looking for business opportunities for Cargo transiting Canada.

**Duties & Responsibilities**:

- Action all Customer enquiries by any means from External and Internal Customers, at all times looking to create revenue opportunities whilst providing excellent Customer Service
- Work closely with Cargo Sales to develop Cargo opportunities, carefully planning the best utlitisation of our Cargo capacity and route availability for all Cargo products
- Liaise with all GSAs and GHAs to maximise revenue
- General duties as assigned relative to Air Canada operations
- Maintain BAA Airside ID pass as required
- Ensure compliance with ACU online training

**Qualifications**
- Previous Cargo experience an advantage
- Good computer skills with a high level of accuracy
- Good verbal and written skills
- Must be a team player and represent Air Canada in a professional manner
- Must have an ability to use tact, good judgement and initiative, with a flexible attitude and willingness to make decisions for the benefit of both Air Canada Cargo and our Customers
- Ability to work under pressure, plan workload and meet deadlines with mínimal supervision
- Wear Company uniform as prescribed and conform to Company grooming standard
- Ability to access the AC Aeronet and independently research the AC publications to determine Company procedures and processes
- Required to wear PPE in designated high-risk areas

**Additional Assets**:

- Experience of Weblynx, ABS, ETS, Microsoft Office suite would be an advantage
- DfT Security trained

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.


  • Cargo Agent

    6 hours ago


    London, United Kingdom Reed Full time

    Cargo Administrator Hourly Rate: £12.50Location: HeathrowJob Type: Temporary We are always seeking a proactive Cargo Agents to work on a temporary basis. The ideal candidate will be responsible for managing all cargo/freight related queries, customer accounts, updating cargo systems and raising purchase orders. Day to Day of the Role: Raising sales...

  • Cargo Operative

    1 month ago


    London, United Kingdom First Call Contract Services Ltd Full time

    First Call Talent Solutions are currently recruiting for a permanent day and night shift Cargo Operative to join a global logistics company based near Heathrow Airport, Hounslow. **Salary: £26’000 - £32’000 (Negotiable dependent on experience)** **Night Shifts: Tuesday to Friday 10pm-9am with 1 hour break** **Day Shifts: Monday to Friday 10am-8pm (1...


  • London, United Kingdom EV Cargo Full time

    04 October 2023 Infor Nexus System Manager | Full time| Hybrid | Able to travel to Gerrards Cross or Leeds Based at any EV Cargo offices around the UK you will work within a growing team and be responsible for acting as an interface between EV Cargo’s customers and internal teams, identifying customer processes and relevant configuration for internal...


  • London, United Kingdom Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** This role is responsible for processing all Operational input processes and procedures for Import &...

  • Cargo Receptionist

    1 month ago


    London Heathrow Airport, United Kingdom Boutique Recruitment LTD Full time

    * Cargo - Airline - Driver Reservations Position - Cargo Receptionist Location - Heathrow Airport Salary - £11.50 Days - £12.50 nights Shift - 4 on 4 off - 12 hour shifts with breaks - Days 7am - 7pm - Nights 7pm - 7am Role Summary - You will be the cargo receptionist meeting and greeting guests, answering the telephones, general office duties, updating...


  • London, United Kingdom Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** This role is responsible for delivering and coordinating training functions within the Air Canada Cargo...


  • London, United Kingdom EV Cargo Full time

    Infor Nexus System Manager | Full time| Hybrid | Able to travel to Gerrards Cross or Leeds Based at any EV Cargo offices around the UK you will work within a growing team and be responsible for acting as an interface between EV Cargo’s customers and internal teams, identifying customer processes and relevant configuration for internal technical teams to...

  • Cargo Agent

    11 hours ago


    London / Gatwick Airport, United Kingdom dnata UK Full time

    At dnata we handle a variety of cargo, ranging from live animals through to luxury cars, ensuring it is safely and securely prepared ready to travel. You will be required to create and update records of all consignments in the airline computer systems, separate and distribute cargo documents according to airline requirements. You will serve customers...


  • London, United Kingdom London Fixed Gear and Single-Speed Full time

    We are currently seeking experienced cargo bike riders to join our growing team. You will be responsible for providing efficient, reliable, and professional delivery services to our clients, across London. Responsibilities: • Transporting goods and packages safely and on time to various destinations in London • Ensuring that all goods are secure during...

  • Cargo Office Agent

    3 weeks ago


    London, United Kingdom Supreme Recruitment Full time

    We're looking for Import/Export staff for an established freight company at Heathrow working DAYS and NIGHTS-(4 on 4 off Rota) This is an office based role dealing with import / export cargo documents. You will be working closely with the warehouse team to ensure shipments are imported and exported in a timely and professional manner. You will be...


  • London, United Kingdom Pavilion Recruitment Full time

    **About us** Pavilion Recruitment are pleased to be representing their client who are a reputable top 3 Lloyd's Insurance Business. Their claims team have won awards for their outstanding service, and continue to maintain a strong reputation. They are proud to have a collaborative, supportive, and market leading service and culture. Marine Cargo Claims...


  • London Stansted Airport, United Kingdom Premier Work Support Full time

    Premier Work Support have an opportunity for an **Cargo Operations Receptionist** to join a busy office at Stansted Airport. This is an exciting time at Stansted, which is experiencing exponential growth. The office is situated in a Cargo buildingnext to the Terminal and provides administrative functions for a global leader in aviation services. The shifts...


  • London Stansted Airport, United Kingdom Premier Work Support Full time

    Premier Work Support have an opportunity for an **Cargo Operations Administrator** to join a busy office at Stansted Airport. This is an exciting time at Stansted, which is experiencing exponential growth. The office is situated in a Cargo buildingnext to the Terminal and provides administrative functions for a global leader in aviation services. The shifts...


  • London, United Kingdom Swissport Full time

    Overview Swissport Western Europe are looking for enthusiastic team members to join our Cargo Operation. You will be providing clerical support to the cargo function, including supporting and organsing customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse. Responsibilities Day to day...


  • London, United Kingdom Xtra Mile Couriers Full time

    We are currently seeking experienced cargo bike riders to join our growing team. You will be responsible for providing efficient, reliable, and professional delivery services to our clients, across London. Call: 0203 750 2330 MUST HAVE EXPERIENCE AS A BIKE RIDER/COURIER AND WORKED IN LONDON WITH KNOWLEDGE OF CYCLE LANES **Responsibilities**: -...


  • London, United Kingdom Supreme Recruitment Full time

    We're looking for Import/Export staff for an established freight company at Heathrow working DAYS and NIGHTS-(4 on 4 off Rota) This is an office based role dealing with import / export cargo documents. You will be working closely with the warehouse team to ensure shipments are imported and exported in a timely and professional manner. You will be...


  • London, United Kingdom Air Charter Service Full time

    Cargo Charter Sales Consultant - £30,000pa + 10% Uncapped Commission Full-time Have you ever thought about who is responsible for flying aid into disaster zones? What about a job where you are responsible for arranging flights for rescue animals?Our Cargo team are pivotal in managing charters ranging from Elephants to Engines, Relief to Rally cars and...


  • London, United Kingdom Air Charter Service GmbH Full time

    Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission Full-time Have you ever thought about who is responsible for flying aid into disaster zones? What about a job where you are responsible for arranging flights for rescue animals?Our Cargo team are pivotal in managing charters ranging from Elephants to Engines, Relief to Rally cars and...


  • London, United Kingdom Air Charter Service Ltd Full time

    Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission Full-time Have you ever thought about who is responsible for flying aid into disaster zones? What about a job where you are responsible for arranging flights for rescue animals?Our Cargo team are pivotal in managing charters ranging from Elephants to Engines, Relief to Rally cars and...

  • Cargo Clerical Agent

    4 weeks ago


    London, United Kingdom Swissport International AG Full time

    Overview: Swissport Western Europe are looking for enthusiastic team members to join our Cargo Operation. You will be providing clerical support to the cargo function, including supporting and organsing customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse. **Responsibilities**: Day to day you will...