Airside Resource Allocator

4 weeks ago

London Gatwick Airport, United Kingdom Menzies Aviation Full time

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

To lead by example, allocation & oversight of all Ramp, Presentation & De-Icing operations. Ensuring rigorous standards of Health & Safety and delivering consistent high performance within the constraints of service level agreements ensuring professionalism & communication is upheld throughout. Maintain control and accountability for the operation on a shift basis.
- Plan resource & equipment to ensure all Ramp, BHU, Presentation & De-Ice tasks are covered
- Fully manage allocation of tasks and duties for all airside operatives (Ramp, BHU, Presentation & De-Icing - non-exhaustive)
- Manage & utilise effective measurement systems to monitor the performance of your team (Work Bridge, RSMS, SMART, Mobilize, Avtura, iAirport - non-exhaustive)
- Ensure all people management processes are carried out in line with current company policy
- Ensure communications within the departments & operation are effective and consistent
- Effectively handle and resolve operational enquiries that are escalated to you
- Ensure vehicles and equipment are in good condition and defects are reporting in a timely manner
- Ensure appropriate and accurate reporting of all accidents and incidents incurred whilst on duty via MORSE and as per company policy
- Ensure that all staff fully understand that safety is the number one priority for the company
- Create and sustain a safe working environment and culture. Ensure all staff comply with the Health & Safety at Work Act 1974 and revisions
- Continually challenge existing practices to create improvements in all areas
- Deliver regular team briefings & Complete; RTW, investigations & other people management tasks as requested, alongside the Duty Manager(s)
- Ensure that all staff are fully trained in line with our Airline operating procedures and comply with directives set by both DfT and CAA
- Full UK driving license
- Ensure that all staff are fully updated and informed of all operational issues, company updates and station operational notices
- Communicate with relevant departments, airlines and airport authorities on all operational related issues
- Manage & communicate any day to day operational incidents
- To ensure continuous reduction in overtime costs
- Undertake audits within all areas of the operation as requested
- Undertake outside operational duties as requested
- Any other reasonable duty as requested

**Safety, Security and Compliance**

**ALL **Employees have a responsibility and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
- Engage with MORSE and follow our code principles.

**Qualifications and Experience**
- Supervisory & Allocation experience
- Ability to utilise planned resource to the full benefit of the operation
- Possess excellent supervisory, leadership, communication and people skills
- Ability to drive through policies and procedures and represent the Company in a professional manner at all times
- A good working knowledge of ground handling related procedures for Airlines and Airport Authorities
- Ability to communicate successfully at all levels, whilst leading and motivating a growing workforce
- A track record of delivering against key performance targets
- Knowledge and competency of Microsoft Packages e.g. Word, Excel and Outlook
- Must be flexible
- Be able to demonstrate effective time management

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if

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