Triage and Assessment Worker

3 weeks ago


Warrington, United Kingdom Warrington Borough Council Full time

**The role**:
Warrington Borough Council Early Help Division are looking to recruit a Triage Officer to join our Early Help Front Door team based in the Multi Agency Safeguarding Hub (MASH).

Early Help aims to support families at the earliest opportunity to prevent reliance on statutory services. The Early Help Front Door Triage Officer post involves identifying the most appropriate intervention and support to meet family needs at the right time.

This post is fixed term until 31 March 2025.

**About you**:
The role of Early Help Front Door Triage Officer is based within the integrated MASH and Early Help front door for children, adults and families. We are looking to recruit somebody who is able to provide support and advice to families and professionals over the telephone, identifying the appropriate support for the family by completing a triage which assesses need and explores appropriate support and/or interventions.

You will be responsible for making key decisions and recommendations timely as well as signposting to external agencies. You will work closely with Children’s Social Care colleagues within the MASH as well as our Early Help Support team. Experience of working with children, young people and families is needed along with an awareness of local support services available in the community.

**Key dates**:
DBS clearance is required.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Warrington Borough Council is a Disability Confident employer



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