Projects Administrator

2 weeks ago

Chatham, United Kingdom Tinder Corporation Ltd Full time

**Projects Administrator - £21-23k depending on experience**

**Role Purpose**

Reporting directly to the Project Management Supervisor, you will work in a small team with other Projects Administrator’s and provide a range of administrative, clerical and other related tasks, designed to assist the Network Infrastructure Team function of the business.

You will be part of a fast-paced team that works as a hub connecting our field engineers, customers and other relevant parties and stakeholders to complete works on over 70 building sites.

**General Duties**
- Working with the Project Management Supervisor, liaising with customers, third parties and the field engineering teams to ensure delivery within required deadlines for projects.
- Maintain the required reporting documentation, distributing and requesting missing information as required.
- Collate and manage requests from the field engineering teams accordingly and assist with queries/ telephone calls/ Teams messages while they are out on site.
- Setting up new sites on the Asana system and requesting documents.
- Providing scheduled works for engineers and loading the information onto the system for the next day and notifying our customers of our attendance.
- Assisting the Project Management Supervisor with scheduling the works for engineers in the field.
- Reporting on progress on all sites including photos, updates and relevant documents.
- Maintain and manage stock.
- Assisting the Project Management Supervisor, and senior staff at any related meetings.
- Where required, working on ad-hoc projects.

**Team Player**
- Must be able to work in what will regularly be a high-pressure environment while consistently delivering a high-quality service to all.
- Represent the business to the required standard, ensuring that knowledge needs are satisfied.
- Ensure necessary systems, processes and procedures are followed in accordance with company objectives.
- Seek continuous improvement by challenging what can be improved upon and promoting efficiencies.
- Work as part of the Tinder team towards achieving the company objectives.
- Nurture and maintain positive working relationships with colleagues, customers and other relevant business associates.
- Work within the ethos of the business, subscribing to our core values.

**Person Specification - Essential Requirements**:
**Educational attainment**
- 5 GCSEs or equivalent at Grade 9 to 4/A+ to C, including English Language and Mathematics.

**Knowledge required**
- A general knowledge of IT systems and software in a business environment (including Microsoft Office suite)

**Experience required**
- Experience of working in a fast paced and busy office environment.
- Minimum of 3 years previous administrative experience in an office-based environment.
- Telephone communication skills.

**Skills and aptitudes required**
- Strong organisational, multi-tasking and prioritisation skills.
- Be able to adapt well to regular changes in task’s, deadlines and priorities.
- Communicate well, in a variety of mediums, in clear and concise English.
- Be a fast learner and have the ability to self-manage.
- Work well with people of varying seniority and ability.
- Understand the importance of policy and process to ensure consistent high quality.
- Extract salient points from written or oral statements.
- Consistently deliver to an extremely high standard.
- Ensure tasks are seen through to completion both directly and where appropriate, indirectly.
- Finding mutually agreeable solutions to issues that may arise.

**Personal qualities required**
- Remains calm and professional under pressure
- Team player
- Polite and professional telephone manner
- Diligent and detail oriented
- Adaptability
- Professionalism
- Discretion
- Excellent time keeping
- Takes ownership and sees tasks through to completion
- A desire to achieve success both as an individual and as part of the company
- A desire to learn and professionally develop

**Desirable Requirements**

**Knowledge required**
- An understanding of project management processes and methodologies.
- Knowledge of Asana (project management tool).
- An understanding of telecommunication and network infrastructure.

**Experience required**
- Previous experience providing administrative support within a field team-based environment.
- Experience with scheduling engineers to multiple sites.

**Please note**: this job description is non-contractual and provided for guidance. Further details of specific tasks and duties will be defined by your manager and/or the Directors of the business as part of the performance review process. Any reasonable duty may be assigned that is consistent with the nature of the job and its level of responsibility. This job description will be updated and amended from time to time in accordance with the changing needs of the business and the requirements of the job.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benef

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