Personal Assistant

5 months ago

Bristol, United Kingdom Motability Operations Full time

**About The Role**: This is a key role in the Executive Support team, focusing on diary and inbox management, financial support, meeting coordination, travel arrangements, and handling high-level complaints. This position offers an excellent opportunity for growth and development in a fast-paced environment.

As part of a team of Executive Assistants, you'll collaborate to ensure excellent support across the business, stepping in to assist other team members when needed. Your proactive approach and forward-thinking mindset will be invaluable as you anticipate needs and plan ahead to provide cohesive support.

You'll interact with key stakeholders, including Executive Teams, senior leaders, Non-Executive Directors, and the Motability Foundation, representing our team and company with professionalism and efficiency.

Key responsibilities include diary management, arranging and overseeing meetings, maintaining inbox efficiency, coordinating travel logistics, handling financial tasks accurately, managing high-level complaints, providing general administrative support, and collaborating with the EA team to maintain high standards of assistance.
**About You**:
This position requires a combination of administrative expertise, strong communication abilities, and a proactive approach to problem-solving.

You will enjoy engaging with individuals at all levels, fostering strong relationships both internally and externally. Your discretion and tact in handling confidential information will be invaluable.

Your flexibility and adaptability will be needed as you navigate ever-changing circumstances. Whether working independently or as part of a collaborative team effort, your enthusiasm and eagerness to learn new skills will set you apart.

**Minimum criteria**:

- Proficiency in Microsoft PowerPoint, Word, Excel, and Outlook
- Ability to thrive under pressure while maintaining strong organisation and time management.
- Confidentiality is key and you will be expected to handle sensitive information with discretion.
- It is an advantage to have basic financial knowledge including but not limited to expenses and supporting a budget.

**About The Company**:
We’re the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers’ mobility in a fast-changing world. We’re the UK’s largest car leasing company and we help over 750,000 people get on the road.

We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs.

**What we do**

We lease a wide range of tailored mobility solutions to people who receive of one of the Government’s qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package.

At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market.

The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10.

**How we work**

We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more.

We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility.

**Our beliefs and values**

We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply.

We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender.

Our values are at the heart of everything we do:

- We believe no one should be left behind
- We find solutions
- We believe we must take the lead
- We drive change
- We believe everything starts with the customer
- We care

**What we can offer you**
- **Pay**: competitive salary, with a yearly discretionary bonus, based on your performance
- **Holiday**: 28 days, and you can buy and sell days
- **Pension**: 15% non-contributory pension (9% during probation)
- **Health and wellbeing**: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your

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