![Jardine Motors Group](https://media.trabajo.org/img/noimg.jpg)
Career Opportunities: Contact Centre Executive
4 weeks ago
**Overview of role**:
- We are searching for a driven and passionate individual to join our network leading Digital Experience Team at Oldham Audi.
- At Jardine Motors Group, we value self-motivated and curious individuals who have a genuine interest in learning about our customers and earning them life.
- If you are enthusiastic about delivering exceptional customer experiences and creating lasting memories all whilst adding an unmatched level of personalisation then we want you- Whether you have experience in a fast-paced environment or a digital mindset this is your opportunity to contribute to an aspirational brand and revolutionise Digital Motor Retailing with us**Duties, Responsibilities & Person Specification**:
- Be responsible for handling all digital sales enquiries across multiple channels 7 days a week, working flexible hours to suit business needs and enquiry arrival patterns- Convert digital sales enquiries into appointments, test drives and opportunities to sell for all dealerships
- Capture accurate customer data and update manufacturer and business systems accordingly
- Achieve department KPIs
- Complete outbound appointment generation activity when required
- Deliver exceptional customer experience to every customer
- Be a team player in a very busy department
**You will**:
- Take ownership and pride in delivering an unparalleled level of customer service
- Have experience working to sales targets and tight timescales.
- Be self-motivated to convert every enquiry into an opportunity to sell for our sales teams
- Work well as part of a dedicated and collaborative team as well as on your own
- Communicate across all business levels and build relationships with key stakeholders
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