Business Ba

3 weeks ago


London, United Kingdom Sanderson Full time

**Business BA - IT and transformation - TOM**

**Business BA - IT and transformation - TOM**

**6-month Initial Contract (Multi-year programme)**

**£500-550/day Umbrella**

**3 days on site**

A major financial services organisation is looking for a BA to join their great team in delivering enhancements to their IT and Transformation TOM

These enhancements include:

- Organisation design
- Ways of working (role clarity and accountabilities)
- Requirements capture.
- Governance improvements

Objectives:

- To deliver enhancements to the IT&T organisation design including clarification of roles and accountabilities across the function.
- To document 'as-is' processes and procedures across IT&T in alignment with the policy statements and to ensure sign off from the process owners.
- To develop 'to-be' processes and procedures in alignment with ServiceNow workflows.
- To work with the IT&T and operational risk teams to define/refine risk control definitions, validate ownership and to deliver enhancements to tracking actions.
- To support in the creation of user acceptance scripts on behalf of the UAT test lead and to facilitate UAT testing outcomes as required (part of the implementation of IT service management, ServiceNow.
- To work with the vertical leads to document repeatable processes and tasks which can be carried out by the network operations centre (NOC), and to support the transition of these activities from the verticals to the NOC.
- To support with internal updates and communications on operating model progress.
- To listen to relevant stakeholders to ensure their needs and concerns have been understood.
- To work collaboratively throughout, delivering own activities with energy and drive


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