Head of Department Visual Resources

**Opportunity ID**

402

**Location** 1- IWM Duxford

**Salary** 1- £58,364 per annum

**Hours** 1- 36 hours net per week

**Department** 1- Collections Management

**Job Summary** 1
- **Job Summary**

You will lead a large multidisciplinary customer facing department. At IWM Visual Resources deliver a Museum wide service for on brand events and marketing photography and video, and multimedia digitisation of our collections for access and preservation. These outputs form key aspects of the IWM’s: public; commercial; collections access and preservation; and, learning programmes.

You will inform the strategic development of this service, maintenance of the Collections Digital and Digital Futures Strategies and delivery of its access and preservation digital outputs. You will be skilled in commissioning specialist advice from internationally recognised experts on digital access and preservation, your team and liaison with senior management to recommend and deliver strategic programmes of work (running over several years) from concept to completion.

The post holder is responsible for all elements of management of this team including staff, equipment and systems.

Note that members of the Creative team are located at IWM London, and the Digitisation team at IWM Duxford; you will be expected to travel in this role. This post will be based at Duxford.

**Key duties**

You will be expected to work independently as well as across different teams in order to contribute to and deliver the priorities of IWM - using your knowledge, skills, talent and potential to the best of your ability.

You will focus at all times on delivering excellent customer service, ensure value for money at all times while being professional, courteous and demonstrating the behaviours and attributes expected of all IWM employees. You will also adhere to all corporate standards, and use corporate systems as directed to ensure consistency of service, brand and operational standards.

You will drive the delivery and development of all services within your department, and contribute to the development of other areas as required.

You will play a key role and take responsibility for the development of corporate and departmental strategy and initiatives.

You should be able to lead, manage and motivate your staff, partners and, where relevant, volunteers in order to get the best out of them.

To identify and implement learning and development needs for both yourself and your team, including volunteers, if appropriate.

Support and facilitate public access to our collection, expertise and knowledge.

**In addition**, your duties will include:
**1. Strategic activity, provision of advice and external liaison**:

- Management responsibility for delivery of the IWM’s Digital Collections and Digital Futures Strategies.
- Inform and lead complex projects across the Museum’s branches - integrating specialist stakeholder knowledge for Collections Digitisation for access and preservation.
- Advise the Collections Management Governance Group on work that requires decision that will have operational and financial impact. Ensure when high impact issues from programmes are reported to this group or the relevant management board.
- Supporting IWM governance through designing and delivering against KPIs.

**2. Programme managing IWM Collections Management Programmes**:

- To develop, and manage budgets (commonly 250K) including budget holder tasks such as completion of outturns.
- Disaggregating the integrated Programmes into projects and work packages for implementation by IWM managers and external suppliers.
- Advise the Assistant Director, Collections Management on risks and opportunities paying particular attention to those on the critical path of major projects.
- Management responsibility for the specification, procurement and delivery of externally contracted work and services drawing on the technical support of your specialist Managers.
- Recommend policies, procedures and standards for the generation, retention and use of digital assets to the Collections Management Board and Collections Development Committee. Working with key holders (for example, but not limited to, the Heads of Collections Development, Collections Registration, Conservation, Project Delivery, Preservation and the Heads responsible for delivery of the public, commercial and learning programmes. In all cases you will distil your team’s technical knowledge to influence the following:

- digital assets formats
- levels of resolution appropriate to the given use case
- metadata and/or catalogue information for new images
- robust back-ups for digital assets
- server space planning
- business continuity

**3. Instil a lessons learnt culture.**

**4. Engage the Assistant Director appropriately.**

**5. Management responsibility for reporting on work delivery to the Collections Management Governance Board.**

**6. Managing the work of the team**:

- Manage specialist managers to del