Contact Handler

1 month ago


Leicester, United Kingdom Service Care Full time

Service Care Solutions are looking for a Contact Handler to work within the Leicestershire Police on an 6-Month contract.

**Location**: Leicester

**Job Role/Responsibilities**:
**Work Experience**:

- Demonstrate experience of communicating effectively by telephone and / or radio systems.
- Demonstrate by example, within a working environment, experience where it has been necessary to receive information, identify the salient points, draw conclusions, and initiate appropriate action.

**Skills**:

- Ability to deal with conflict, emergencies, and stressful situations.
- Effective listening and oral communication skills.
- Willingness to embrace change, flexible attitude to working hours.
- Teamwork.
- Awareness if diversity issues appropriate to the role.
- Computer literate (Windows)
- Keyboard skill level (25 words per minute).


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