Oisc Advisor Level 1

4 weeks ago

London, United Kingdom EASTEND TRAINING LTD Full time

**Position Overview**:
The OISC Advisor Level 1 position plays a critical role in providing immigration advice and assistance to clients within the regulatory framework set by the Office of the Immigration Services Commissioner (OISC). As a Level 1 advisor, you will primarily handle straightforward immigration cases and provide initial advice and assistance to clients, ensuring compliance with relevant laws and regulations.

**Key Responsibilities**:

- **Legal Compliance**: Stay abreast of changes in immigration law, policy, and procedures, ensuring compliance with OISC regulations and ethical standards in all client interactions.
- **Client Communication**: Maintain regular communication with clients, keeping them informed of the progress of their cases, responding to inquiries promptly, and providing updates on any relevant changes or requirements.
- **Record Keeping**: Maintain accurate and up-to-date client records, case notes, and documentation in accordance with data protection and confidentiality policies.
- **Professional Development**: Continuously develop knowledge and skills in immigration law and procedures through training, professional development opportunities, and keeping abreast of industry updates.
- **Team Collaboration**: Collaborate effectively with colleagues, sharing knowledge and best practices, and providing support and assistance as needed to ensure the smooth operation of the advisory team.

**Qualifications and Skills**:

- **OISC Accreditation**: Hold a valid Level 1 accreditation from the Office of the Immigration Services Commissioner (OISC), demonstrating proficiency in providing immigration advice and assistance.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to clients from diverse backgrounds.
- **Client Service Orientation**:Strong commitment to providing high-quality client service, with empathy, professionalism, and sensitivity to clients' needs and circumstances.
- **Attention to Detail**: Meticulous attention to detail and accuracy in preparing and reviewing documentation, ensuring compliance with regulatory requirements and quality standards.
- **Organisational Skills**: Effective time management and organisational skills, with the ability to prioritise tasks, meet deadlines, and manage a caseload efficiently.
- **Ethical Conduct**: Demonstrated integrity, honesty, and ethical conduct in all professional interactions, maintaining client confidentiality and upholding professional standards of practice.

**Additional Information**:

- This position may require occasional travel for client meetings or training purposes.
- Fluency in additional languages, particularly those commonly spoken by immigrant communities, may be advantageous.

**Job Types**: Full-time, Part-time

**Salary**: £12,550.02-£71,173.99 per year

Expected hours: 20 - 30 per week

**Benefits**:

- Language training provided

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- London (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person

Application deadline: 22/02/2024
Reference ID: advert1
Expected start date: 22/02/2024

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