Performance & Mi Coordinator

2 weeks ago


StokeonTrent, United Kingdom ISS Facility Services Full time

**Performance and MI Coordinator**

**Location: Stoke on Trent**

**Hours of work: 40**

**Contract Type: Permanent**

Are you passionate about driving contract performance and delivering excellence to customers?

We are currently seeking a dedicated Performance & MI Coordinator to join our team and play a critical role in analysing and monitoring all aspects of contract performance.

In this role, you will be responsible for overseeing key performance indicators (KPIs), conducting trend analysis, and reporting on contract performance.

Your primary focus will be on identifying areas for improvement and introducing effective containment and improvement actions. You will also monitor the success of these solutions, ensuring continuous enhancement of operational, safety, financial, and commercial aspects of the contract.

As the Performance & MI Coordinator, your ability to analyse data, identify trends, and implement strategic improvements will be crucial in maintaining and enhancing the overall contract performance.

This all-encompassing role requires a proactive and analytical mindset, with a commitment to delivering excellence in every aspect of the contract.

Please note that due to the nature of the contract, full SC clearance is required and is a condition of a successful probation period.

**Key Responsibilities**
- Work closely with Site Leads and support wider teams to help develop processes, procedures, and systems and drive performance improvement
- Keep up to date knowledge of systems and processes and demonstrate and encourage accountability to ensure there is no risk of funding claw-back by the customer
- Work with teams to better understand local priorities and support with implementation of robust processes and procedures
- Support managers with other ad-hoc administrative duties as and when required, for example: contacting helpdesk, Site Managers, Suppliers, data gathering and manipulation, following up evidence documentation

**Professional and Personal Competencies/Qualifications**
- Qualifications or certifications to demonstrate minimum level 2 in English and Maths or higher level relevant to the job role (data, administration, business studies, etc) or considerable experience in the sector with industry certifications gained in the workplace
- Excellent numeracy and literacy skills
- Meticulous attention to detail
- Ability to work with a variety of information data sets, and systems for data administration processes
- Has experience of working with various system and associated MIS
- Has experience of working in compliance and support
- Ability to work well as part of a growing team and a changing environment

**The Company**

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: 130467


  • Mis Coordinator

    4 weeks ago


    Stoke-on-Trent, United Kingdom Acorn Training Ltd Full time

    **Key Responsibilities** - Working as part of the MIS team to ensure the data is compliant and meets the requirements of funding rules, provide appropriate reports, and assist in the preparation of error free ILR data for submission to external agencies. - Assist the Head of MIS and Compliance with the preparation for external audit and quality monitoring...

  • Mis Administrator

    3 weeks ago


    Stoke-on-Trent, United Kingdom Acorn Training Ltd Full time

    **Job Title **MIS Administrator **Location **Stoke on Trent **Hours of Work **9am - 5pm **Reporting to **Head of MIS **Key Responsibilities** - Support the development and implementation of administrative procedures and systems - Accurate processing of data to ensure that auditable evidence is in place for any funding claims in line with the requirements...

  • HR Coordinator

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    Human Resources Administrator Davies are an expanding, dynamic and friendly organisation who are seeking an HR administrator to join a busy team. You will have some previous HR experience and enjoy administration and IT **What you’ll be doing**: It’s a busy and varied role, with a broad range of responsibilities, but the fundamentals include: Provide...

  • PMO Lead

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Symmetric Recruitment LTD Full time

    PMO LeadThe PMO Lead will report to the Programme Delivery Lead and the person is an essential point of contact for internal staff and the technical resources team for projects. Therefore, it is important that they build appropriate and effective relationships withinternal and customer stakeholders to support all project delivery.The Role Provide a conduit...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom ISS Facility Services Full time

    Key Account CoordinatorStoke on TrentCompetitive salary with excellent benefits - please contact the recruitment team for this information. Although we don't advertise our salaries, you won't be disappointedThe RoleWe are currently seeking a driven and enthusiastic Support Coordinator to join our team at ISS. As our Support Coordinator, you will play a...

  • Education Coordinator

    4 weeks ago


    Stoke-on-Trent, United Kingdom Landau Ltd Full time

    Job title: _Education Coordinator_ Job reference number: 101203 Closing Date: 1st March 2024 Interview date: _TBC_ Landau is a supported employment and training charity that transform over 800 lives a year across the West Midlands by providing routes to employment, access to learning, social enterprise help and support for personal growth. We are an ever...

  • Education Coordinator

    3 weeks ago


    Stoke-on-Trent, United Kingdom Landau Ltd Full time

    Job title: _Education Coordinator_ Job reference number: 101203 Closing Date: 8th February 2024 Interview date: _TBC_ Landau is a supported employment and training charity that transform over 800 lives a year across the West Midlands by providing routes to employment, access to learning, social enterprise help and support for personal growth. We are an...


  • Stoke-on-Trent, United Kingdom Landau Ltd Full time

    Job title: _Education Coordinator_ Job reference number: 101203 Closing Date: 20th March 2024 Interview date: _TBC_ Landau is a supported employment and training charity that transform over 800 lives a year across the West Midlands by providing routes to employment, access to learning, social enterprise help and support for personal growth. We are an...

  • Service Coordinator

    3 weeks ago


    Burton-on-Trent, United Kingdom Bennett & Game Recruitment Full time

    Service Coordinator required for our client who are based in the East Midlands and work nationwide, they provide a service for the design, installation and maintenance of integrated mechanical and electrical engineering solutions, across all industrial sectors. **Service CoordinatorPosition Overview** - Coordinate Mobile Service Engineers and Maintenance...

  • Buyer, MI

    1 week ago


    Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    Overview FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance...

  • Buyer, MI

    5 days ago


    Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

    Overview FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance...

  • Itil Coordinator

    3 weeks ago


    Stoke-on-Trent, United Kingdom CBSbutler Full time

    Job ref: 1201912/003_1676886500 - Location: Stoke-on-Trent, Staffordshire - Sector: ICT - Job type: Permanent - Salary: £30000 - £40000 per annum - Contact: Tom McParland - Published: about 1 hour ago - Start date: ASAP - Consultant: Tom McParland **ITIL Coordinator** Permanent opportunity - Based in Stoke - Some hybrid work available - £30,000 -...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **Salary: £25,000 - £30,000 per annum DOE** A fantastic opportunity for a Subcontractor Coordinator to join a well-established, specialist business. This is a role working in a class-leading facility for a company that values its staff, provides an excellent working environment and will support ongoing personal development and growth. Previous experience...

  • Sales Coordinator

    2 weeks ago


    Stoke-on-Trent, United Kingdom Star auto parts Ltd Full time

    **About us** Star auto parts Ltd is a small business in Stoke-on-Trent. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Food provided - Growth opportunities Job Summary: We are seeking a highly organized and detail-oriented Sales Coordinator to join our team....


  • Stoke-on-Trent, United Kingdom Hanford Manor Care Home Full time

    We have an exciting new opportunity available at our beautiful home Hanford Manor! We are looking to recruit an Activities Coordinator to join our team at Hanford Manor, Stoke on Trent. Good public transport links to home. On site parking available Shift pattern to be confirmed at interview. Weekend work required and flexibility with hours to accommodate...

  • Service Coordinator

    1 week ago


    Stoke-on-Trent, United Kingdom Diamond families cic Full time

    As Service Coordinator you’ll bring the sparkle make it happen. At Diamond Families we’re on an exciting journey to make even more lives better through our services and in this high-profile leadership role you’ll help shape our direction. You’ll drive ways to improve our performance, develop our people and implement fresh ideas that keep us at the...


  • Stoke-on-Trent, United Kingdom Page Personnel Full time

    Fantastic opportunity to join growing company in Stoke on Trent - Training, hybrid working and excellent working environment **About Our Client**: Page Personnel are working with an exciting Tech company based in Stoke on Trent, looking to add a Recruitment and HR Coordinator to their HR team. Responsibilities will include, but are not limited to: manage...


  • Stoke-on-Trent, United Kingdom Hanford Manor Care Home Full time

    We have an exciting new opportunity available at our beautiful home Hanford Manor! We are looking to recruit an Activities Coordinator to join our team at Hanford Manor, Stoke on Trent. Good public transport links to home. On site parking available Shift pattern to be confirmed at interview. Weekend work required and flexibility with hours to accommodate...


  • Stoke-on-Trent, United Kingdom Hanford Manor Care Home Full time

    We have an exciting new opportunity available at our beautiful home Hanford Manor! We are looking to recruit an Activities Coordinator to join our team at Hanford Manor, Stoke on Trent. Good public transport links to home. On site parking available Shift pattern to be confirmed at interview. Weekend work required and flexibility with hours to accommodate...


  • Stoke-on-Trent, United Kingdom Page Personnel Full time

    Fantastic opportunity to join a fast paced company in Stoke on Trent - Immediate start available, hybrid and flexible working **About Our Client**: Page Personnel are working with an exciting Tech company based in Stoke on Trent, looking to add a Recruitment Coordinator to their HR team. Responsibilities will include, but are not limited to: manage the...