Customer Journey Professional
5 days ago
Meraki Talent are seeking a customer focused team player to be based within the Glasgow office, you will be part of a successful existing team, where the customer is at the heart of all operations.
Key duties will include;
- Provide insight on opportunities to improve the customer journey
- Analysis of multiple data sources as well being able to identify trends
- Design and implement processes in accordance with FCA and other regulatory requirements
- Carry out Quality Assurance
- Dealing with customer queries and escalating where necessary
Our client are seeking a dynamic individual with a track record of working in a regulated environment as well as having strong analytical skills.
It is imperative applicants have come from a customer focused role where they have a good working knowledge of MS Office, in particular MS Excel.
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Customer Journey Architect
2 weeks ago
Glasgow, Glasgow City, United Kingdom GRIDSERVE Full timeAbout the RoleWe are seeking a skilled User Experience Designer to join our team at GRIDSERVE. As a key member of our design team, you will be responsible for shaping the digital and physical experiences for our customers. This is an excellent opportunity to work on cutting-edge projects and collaborate with a talented team of designers, product managers,...
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Digital Customer Journey Designer
2 weeks ago
Glasgow, Glasgow City, United Kingdom GRIDSERVE Full timeJob DescriptionGRIDSERVE is seeking an experienced User Experience Design Specialist to join their team. As a key member of the product delivery team, you will be responsible for designing and developing exceptional user experiences across digital and physical channels.You will work closely with product managers, developers, and designers to shape the...
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Sales Journey Coordinator
1 month ago
Glasgow, Glasgow City, United Kingdom Arnold Clark Group Full timeWe're seeking a highly skilled Product Expertise Manager to join our Glasgow Alexandra Parade Hyundai branch. This exciting opportunity comes with a salary of around £34,000 per annum.About the RoleIn this role, you'll be responsible for delivering exceptional customer experiences by showcasing our vehicles and providing expert guidance to customers. You'll...
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Post Completion Customer Journey Lead
3 days ago
Glasgow, Glasgow City, United Kingdom Miller Homes Ltd Full timeAbout Us:Miller Homes Ltd prioritizes delivering exceptional customer experiences through excellent service. As a respected company, we strive to build long-lasting relationships with our homeowners.We require an experienced Customer Support Manager who can provide seamless support during the post-completion period. This role involves conducting home...
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Recruitment Journey Team Administrative Assistant
6 months ago
Glasgow, United Kingdom Teleperformance Full time**Recruitment Journey Team Administrative Assistant** **Hours: 20 hours per week Monday to Friday 10am - 2pm. May be requirement to alter these times dependent on business demand** **Based: Cuprum Building, 480 Argyle Street, Glasgow G2 8AH. This is an onsite role with no option of work from home** **Salary: £10.42 p/h** **Duties include**: -...
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Customer Experience Professional
2 weeks ago
Glasgow, Glasgow City, United Kingdom Search Full timeJob Overview:We are seeking a highly skilled Customer Experience Professional to join our team on a 9-month maternity cover. This role offers flexibility, the chance to work remotely, and a competitive day rate of 240 per day.The successful candidate will be responsible for managing end-to-end customer engagement, from prospecting to sale and ongoing...
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Health and Safety Professional
2 weeks ago
Glasgow, Glasgow City, United Kingdom Citation Professional Solutions Full timeYour New Career OpportunityA rewarding career in Health & Safety awaits you at Citation. As a Compliance Advisor, you'll have the privilege of learning from our seasoned consultants, honing your overall H&S expertise, and preparing for a full-time, field-based consultant role.With our Development Scheme, a trailblazing initiative launched in 2017, you'll be...
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Outstanding Customer Journey Specialist
3 weeks ago
North East, Glasgow, United Kingdom Arnold Clark Full timeAbout the Role:This is a fantastic opportunity to join our team as a Product Genius at Arnold Clark in Elgin. As a key member of our team, you will be responsible for delivering exceptional customer experiences and helping our customers find the perfect vehicle.What You'll Do:Work closely with the Sales department to deliver excellent customer...
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Customer Success Executive
2 weeks ago
Glasgow, Glasgow City, United Kingdom Lavazza Professional UK Full timeKey ResponsibilitiesThe Field Based Customer Account Manager will be responsible for:Driving customer engagement through effective relationship building and networkingManaging vulnerable and 'at-risk' customers and accounts to retain or minimise lossProviding support to internal Office CAM sales teams by conducting business need customer visits$50,000 -...
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Field Based Customer Account Manager
2 weeks ago
Glasgow, United Kingdom Lavazza Professional UK Full timeWho are we?Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.At...
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Field Based Customer Account Manager
2 weeks ago
Glasgow, United Kingdom Lavazza Professional UK Full timeWho are we?Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.At...
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Field Based Customer Account Manager
3 days ago
Glasgow, United Kingdom Lavazza Professional UK Full timeWho are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility....
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Field Based Customer Account Manager
3 days ago
Glasgow, United Kingdom Lavazza Professional UK Full timeWho are we?Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.At...
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Field Based Customer Account Manager
3 days ago
Glasgow, United Kingdom Lavazza Professional UK Full timeWho are we?Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.At...
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Field Based Customer Account Manager
1 day ago
Glasgow, United Kingdom Lavazza Professional Uk Full timeWho are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant.We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.At...
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Customer Service Advisor
6 days ago
Glasgow, United Kingdom Wholesale Domestic Bathrooms Full time**Job description** We have the opportunity for a full time Customer Service Advisor to join our team (minimum 40 hours per week)! - Are you looking for a fantastic opportunity with a well-known, award-winning business?_ - Would you like to work for a living wage employer?_ - Do you enjoy working as part of a fun, supportive team?_ **If your answer to all...
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Customer Support Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeJob Title: Customer Support ProfessionalAt CV-Library, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Professional. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences.The successful candidate will possess strong communication skills, both...
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Customer Engagement Professional
2 weeks ago
Glasgow, Glasgow City, United Kingdom Austin Fraser Full timeJob Title: Customer Engagement ProfessionalGlasgow-based job opportunity for a customer engagement professional to join our client's team. In this role, you will gain additional customer data, conduct PDV visits, negotiate payment arrangements, and execute documentation to secure payment.The successful candidate will have a full clean UK driving license, be...
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Customer Service Professional
3 weeks ago
Glasgow, Glasgow City, United Kingdom Compass Group UK Full timeThe ideal candidate for this role will be a motivated and organized individual who excels in a fast-paced environment. As a Customer Service Professional, you will provide exceptional service to our customers, ensuring their needs are met and exceeded.Responsibilities:Deliver outstanding customer service, maintaining a high level of professionalism at all...
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Customer Service Representative
2 days ago
Glasgow, United Kingdom Shawbrook Bank Full time**The Opportunity** Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complexproblems that unlock opportunity for its rapidly growing customer base of over...