Training Team Leader

4 days ago


Leeds, United Kingdom MaintenanceCapital Projects Full time

**Training Team Leader**

**Salary up to £35,000 depending on skills and experience**

**Work Location: Thorpe Park, Leeds, LS15 8TU**

**12 Month Fixed Term Contract**
**Why Work at NGN?**:
At Northern Gas Networks, we are a community. We provide a supportive and fun working environment in our spacious offices with onsite parking provided. We embrace creativity and innovation as well as offering a range of learning and development opportunities to progress your career.

Since we started operating in 2005, We have led the way as one of the most cost-efficient of the UK’s eight gas distribution networks, reliably delivering gas to over 2.7 million homes and businesses.

**The Role**:
We have an exciting new opportunity for a Team Leader to help and support the Training Manager to join our Training department on a fixed term basis (18 months)

The post-holder with have line-management responsibility for a small team of 3 training co-ordinators and aa support function for the trainers, with the overall role purpose of the delivery of the full training programme of mandatory technical training for our colleagues and stakeholders.

You will ensure training is delivered to meet business needs both in the current and future climate as well as continually reviewing and developing the training programme.

**Key Duties**:

- Support the planning & delivery specialists responsible for each niche specialist area to ensure the delivery of an excellent experience for our NGN colleagues that is consistent, reliable and exceeds our regulatory obligations (ensuring training courses are booked eg: Fire Safety).
- Reporting to the Training Manager, you will be responsible for supporting the training team (managing workloads, occupancy levels on course, evaluations).
- Management of the day-to-day operational needs of the business in relation to training activities across the Network.
- You will ensure the training is delivered within the financial budgets.
- You will ensure the delivery, quality and continued development of our mandatory technical compliance and safety training portfolio and ensure that the strategic alignment of the technical training with business goals (through your personal objectives and ensuring the team meet their objectives too).
- You will evaluate individual and organisational performance to ensure training is meeting business needs and improving performance through course evaluations.
- Establishes processes to monitor results of training participants and collect feedback on training providers and processes to determine effectiveness and identify areas for improvement:

- Coordinate the delivery of training to ensure an excellent customer and stakeholder experience (by ensuring courses are right first time, booked correctly and on time).
- Build open, mutually beneficial relationships with key internal / external stakeholders.
- Support the Training Manager to ensure training is aligned to the business models.

**About You
- Skills and Experience**:

- Strong citizen leadership qualities Excellent interpersonal and good communication skills
- Self-motivated team player
- Proven experience as a Team Leader or similar role and demonstratable record of leading a team
- Understanding of safety & regulatory obligations within the energy sector
- Proven ability in transferring and embedding knowledge
- Attitude of ownership
- Previous line management experience
- Good stakeholder management skills across all levels of an organisation
- Use of Microsoft Office and LMS systems (training can be given)
- Qualifications: Ideally a Team Leader or Management qualification (desirable).

**What we Offer**:

- Salary up to £35,000 depending on skills and experience
- Up to 10% Bonus (dependent upon achievement of set targets)
- 12 months fixed term contract
- Free onsite parking
- 40 hours per week
- 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
- SSP for first 7 calendar days then occupational sick pay
- A generous stakeholder 5/10 pension scheme
- Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and exclusive NGN discounts and much more
- An array of fantastic family
- friendly policies such as 6 weeks’ paternity leave (for eligible employees) and 6 months’ full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more


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