Fixed Wing Operations Officer

4 months ago

Norwich, United Kingdom Saxon Air Charter Limited Full time

**VACANCY - FIXED WING OPERATIONS OFFICER**

Are you driven by attention to detail, process and responsibility? Then this job could be for you

Saxon Air is looking for an exceptional team player who wants to dedicate themselves to private aviation as an Fixed Wing Operations Officer. Saxon Air is looking for someone who preferably has experience in private aviation, who is dedicated to ensuring excellence in the delivery of our service. We are a Fixed Based Operator, part of the Klyne Aviation Group.

**ABOUT THE TEAM**

Our small team is our biggest asset, and their knowledge is the backbone of our organisation. Our contribution always comes from several of us working together. We’re hungry overachievers with a deep-rooted need to serve our customers.

**THE ROLE & CANDIDATE**

As a Fixed Wing Operations Officer you will oversee the set-up, flight watch and safe completion of the flying programme, maintaining adherence to our AOC and Company procedures. Working in this role will require you to be a pro-active trouble-shooter, solving a wide range of operational and logístical problems, with responsibility for arranging and dispatching flights worldwide. There will also be a degree of charter sales activity in this role, and assistance to the Head of Ground Operations in identifying operational improvements.

Specifics include:

- Preparation and monitoring operations including, but not limited to, Crew Flight briefs, operational flight plans, pilot duty and rest records, and flight time limitations.
- Trip set-up, including entering flights into our operations systems and dispatching globally
- Proactively seek opportunities to increase revenue through schedule efficiencies.
- Providing flight watch function as well as operational support to live flights, creating and implementing plans quickly in response to operational changes.
- Administration of operations paperwork, including processing pilot duty and rest records.
- Assisting the managerial team with activating Operational Procedures as well as reviewing and monitoring the flight schedule, aircraft maintenance and crew training endorsements currency, alongside keeping the flight management software up to date.
- Ensure excellent communication with a range of audiences, including flight crew, aircraft owners, personal aids, points of contact, national aviation authorities, VIP service agents and security teams.
- Support to the Charter Sales function as required.
- Foresight and awareness, with the ability to assimilate information quickly and problem solve in a high-pressurised situation.
- Diplomacy. You'll be good with people and have strong communication skills.
- Great attention to detail is vital, along with discipline and focus.
- Self-motivation, able to work autonomously and have team spirit.
- Mindful of lessons learnt, with the drive to question and improve everything about our organisation.
- Proficiency with MS suite of programs preferred.
- Previous experience working in general aviation, particularly the luxury and private aviation sector is desirable.

**Company description**

Saxon Air is a private jet and helicopter operator based at Norwich Airport in our purpose-built Business Aviation Centre and hangar facility, designed specifically to be multi-functional, to meet the demands when serving the offshore transportation sector as well as offering excellence when meeting the needs of our private air travellers via our VIP suite. We have a team of valued staff, passionate about delivering a superior service aimed at exceeding our customers’ expectations.

Our mission is to be a leader in the provision of aviation services, through excellence, innovation, and sustainability, while ensuring safety and integrity are at the heart of the operation.

**Fundamentals**

This is a full-time permanent role, based in Norwich, but some home working may be facilitated.

Our salary policy is to pay rates competitive with industry. Career training, coaching and mentoring is offered throughout the organisation. Workplace pension. 30 days holiday, with the opportunity to increase leave allowance as a SaxonAir Ambassador. Familiarisation trips (jets and helicopters) and personal development days.

You must have an existing and ongoing right to work in the UK under current Immigration rules to be considered for this role.
- NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the company._

**FIT THE BILL?**

**Benefits**:

- Additional leave
- Canteen
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Do you have any experience of Flight Operations and/or an interest in Aviation?

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID:

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