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Administrator/repairs Scheduler

1 month ago

Pontypridd, United Kingdom BRCJOBS Full time

**Job Title: Administrator/Repairs Scheduler**

**Location: Pontypridd (Rhondda)**

**Sector: Housing Sector**

**Length: Temporary contract till end of March 2023**

**Hourly Rate: £11.65 - £11.90 per hour (PAYE including holiday)**

**Start Date: ASAP**

**Hours: 37 per week Monday - Friday (8.30am-4.30pm, and 4pm on Fridays)**

Main Responsibilities:

- Raising repair cases, scheduling appointments and the ordering of materials.
- Liaising with staff in other teams to schedule works at the right time on the right estate.
- Allocate work to specialist teams where necessary.
- Assist with the handling of complaints and enquiries, providing background information.
- Maintain internal databases to ensure data integrity.
- Ordering of materials from follow on appointments, as necessary.
- You will work closely with Operatives, other Planners, and the Supervisor within your team.
- You will work closely with staff in the wider Homes and Neighbourhoods Directorate.
- You will work with external contractors to deliver a high-quality service that meets the needs of the business.

Job Requirements:

- Must have customer service experience and be competent taking phone calls
- Must have good attention to detail and be able to multitask
- Experience of scheduling or planning diaries
- Good numeracy and literacy skills
- Proven ability to organise: time management and personal workload planning
- Familiar with various computer software packages, including Microsoft Word, PowerPoint, Outlook, and Excel
- The role will be office based in Pontypridd so must be local or able to commute there

Additional Information:

- Training of systems will be provided
- All equipment will be provided
- Interviews will be held via phone or Microsoft Teams
- The role will be based in the office initially for training then can be split working from home and office

For more information on this role please call Emma Keir on 02920 231000 or send a copy of your CV

If you’re not interested in this role but know someone who would be please feel free to pass on the details. We are running a referral scheme where you could receive £100 in high street vouchers for any referrals that are placed

**Job Types**: Full-time, Temporary contract
Contract length: 4 months

**Salary**: £11.65-£11.90 per hour

**Benefits**:

- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Pontypridd: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: BRCEK5544

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