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Vehicle Assignment Coordinator

6 months ago

Bristol, United Kingdom Motability Operations Full time

**About The Role**:
Motability Operations are currently recruiting for a Vehicle Assignment Coordinator to join our VRM Team in Bristol on a 9-month FTC. You will be part of the Vehicle Assignment team supporting with supplying returned scheme vehicles into multiple sales channels. You will be responsible for making decisions on where best to sell a returned MO vehicle based on multiple different influencing factors.

You will be responsible for managing stock into multiple different sales channels, including MFLdirect/Wider market Auction/Hub/MFLdirect auction.

**About You**:

- You will show compassion and patience when issues arise and have a ‘can do’ attitude when resolving them.
- You will be approachable, supportive and understanding with both your team and other colleagues within the department.
- You will demonstrate resilience whilst under pressure and be able to solve issues in a logical manner.
- You will be enthusiastic about change & comfortable in a fast paced environment.
- You will take full ownership of problems.
- You will be comfortable working in a team, where you will be expected to support others with workload.
- You will be able to bring positivity and drive to the team and demonstrate this to both your colleagues and other areas in the business.
- You will be comfortable sharing knowledge and be willing to take on board other people’s ideas.
- You will have the ability to think beyond the conventional and encourage new ideas
- You will be confident in proactively supporting and interacting with other areas of the business
- You will be flexible across a variety of tasks and activities as required, and according to the changing needs of the business
- You will have the confidence to explain rationale around any decision making
- You will have enthusiasm and passion to dedicate time to any on going projects within the department

**Minimum criteria**:

- Accuracy skills and attention to detail
- Customer focused
- Strong organisational and planning skills
- Ability to communicate with people at all levels
- Experience of delivering results in a pressurised environment
- Has the ability to multi-task
- Is flexible and adaptable to changing work loads
- Commercially aware and focused
- Good level of system knowledge

**About The Company**:
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

- We find solutions
- We drive change
- We care

As a Motability Operations team member, the benefits you can expect are:

- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our cu