Product Support

2 weeks ago


Bristol, United Kingdom JacobJames Recruitment Ltd Full time

This position is working with a highly desirable and reputable banking HQ in central Bristol. There could be future potential following the temporary assignment of 3-4 months.

Hybrid working - 1-2 days in the office per week and 3-4 days working from home

The role involves:
Assist in administrative tasks related to the product management of the Retail banking products, and support in content management the communications to customers.

Assist with implementation of projects as required to support the successful delivery of change into the business, this may include:

- assisting with User Acceptance Testing on product changes, along with customer communications testing
- helping to draft internal communications and training documentation
- Provide support with internal and regulatory reporting
- Document new processes as necessary and review and update existing processes

Skills we’re looking for
- Experience in undertaking administrative, operational, business analysis, process / flow / journey mapping, requirements gathering, project support and management information tasks

This salary is competitive and flexible depending on experience - salary would be pro rata on an hourly rate.

Hours 37.5 per week - Mon-Fri Hybrid.

Please forward your CV for an initial discussion.

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 3-4 months

**Salary**: £45,000.00-£55,000.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Bristol



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