Business Coach, Transportation, Amazon Freight

Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience in supply chain
- Experience defining program requirements and using data and metrics to determine improvements

What if you could use your creativity to change the direction of the entire transportation and delivery sector while raising the bar on customer experience.
At Amazon, we're working to be the most customer-centric company on earth, including how we fulfill and handle customer orders throughout the entire Transportation network. The Amazon Freight Partner (AFP) Team handles the Middle Mile transportation network for Amazon, ensuring that the customer orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, AFP is continually striving to innovate and provide best in class experience through the introduction of new products and services in the middle mile space.
Amazon Freight Partner program is looking for a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Business Coach. In this role, you will manage the partner growth for our Linehaul Carriers to support the Amazon's Middle Mile Transportation network.

Key job responsibilities
- Build and Maintain best in class support for Transport operations with scalable tracking process
- Partner with cross functional stakeholders to promote a culture of professional service
- Support the growth of Amazon transport network
- Ensure all the processes are compliant with local regulations and standards
- Identify, develop and improve strategies for the AFP onboarding and training process
- Look at continuous improvement while these businesses scale up
- Provide reports to leaders of health and training proficiency on regular basis (using Excel, Access, SQL and or other data management systems)

Haydock, GBR | Manchester, MAN, GBR
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules