Service Owner
2 weeks ago
NHS Jobs is the official online recruitment service for the NHS in England and Wales. It is the biggest marketplace for health jobs in the UK. We are also working to develop a new product for NHS volunteering for which the role holder would be involved.
The post holder will be accountable for meeting the needs of users/stakeholders through the quality and performance of the service. With responsibility for managing the end-to-end user journey, including online and offline products as part of the overall service design. They will be passionate about the delivery of user centred services and continuous improvements, providing outcomes for users, stakeholders, and business needs.
The post holder will work within Operational Senior Management Teams, managing services at scale and providing the connection between multi-disciplinary business functions that contribute to the overall service design. They will be required to identify and manage relationships with both internal and external stakeholders, to set the strategy and objectives in line with user needs and business goals.
**What do we offer?**
- 27 days leave (increasing with length of service) plus bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (Currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts
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