Counter Staff

7 months ago


Coventry, United Kingdom Lucky star Chinese takeaway Full time

'''Job Summary'''
We are seeking a friendly and customer-oriented Counter Staff to join our team. As a Counter Staff, you will be responsible for providing excellent customer service and ensuring customer satisfaction. Your main duties will include taking orders, processing payments, and assisting with food preparation.

'''Responsibilities'''
- Greet customers in a friendly and professional manner
- Take customer orders accurately and efficiently
- Process payments using cash registers or POS systems
- Assist with food preparation, such as assembling sandwiches or salads
- Ensure food safety standards are followed at all times
- Maintain cleanliness and organization of the counter area
- Upsell additional menu items or promotions to customers
- Provide recommendations and answer customer inquiries about menu items
- Handle customer complaints or concerns with professionalism and resolve issues promptly
- Collaborate with kitchen staff to ensure timely order delivery

'''Requirements'''
- Previous experience in a restaurant or customer service role is preferred
- Knowledge of basic math skills for cash handling and order processing
- Strong time management skills to handle multiple tasks efficiently
- Ability to work in a fast-paced environment and remain calm under pressure
- Excellent communication and interpersonal skills
- Basic culinary knowledge is a plus but not required
- Must be able to work well in a team environment and take direction from supervisors

**Job Type**: Part-time

**Salary**: £10.50-£11.00 per hour

Expected hours: 7 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Flexible Language Requirement:

- English not required

Schedule:

- Night shift

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)

Ability to Commute:

- Coventry (required)

Ability to Relocate:

- Coventry: Relocate before starting work (required)

Work Location: In person

Reference ID: Part time counter


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