Process Assistant

2 weeks ago

London, United Kingdom Page Personnel Full time

A great opportunity to work for a Public Sector organisation.
- Role is temporary for an immediate start.

**About Our Client**:
A Government organisation.
Process Assistant - Saturdays only.
Must have a British passport or indefinite leave to remain status.
Temporary role for 6 months

Process Assistant - Saturdays only:

- As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
- Capture and digitise information as part of a process.
- Act as a first point of contact for customers.
- Manage customer expectations, interact, and always display professionalism.
- Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved
- Roles are initially for a six-months period, with the option to move on to a fixed-term contract.
- If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you

Must have a British passport or indefinite leave to remain status
Full vetting process to be complete before the start date, including but not limited to, right to work check, DBS, 3 years referencing.

**The Successful Applicant**:
Process Assistant - Saturdays only:

- Previously worked in a customer-facing environment
- Excellent communication and interpersonal skills
- The ability to develop and maintain good working relationships with colleagues.
- Basic IT skills, as appropriate systems training will be provided.
- Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
- Excellent organisational skills with great attention to detail.
- The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.

Must have a British passport or indefinite leave to remain status
Full vetting process to be complete before the start date, including but not limited to, right to work check, DBS, proof of address, 3 years referencing.

**What's on Offer**:

- Process Assistant - Part-time - Saturdays only
- Fully on-site in London, no remote working
- Part-time, Saturdays only, 9am-5:30pm
- Temporary for 6 months - potential to extend
- Hourly pay rate = £12.79ph + £1.54 holiday pay = £14.33 hourly pay rate
- Must have a British passport or indefinite leave to remain status
- Full vetting process to be complete before the start date, including but not limited to, right to work check, DBS, proof of address, 3 years referencing.
- Must be flexible to travel to different locations for training purposes

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