Processing Technician

3 weeks ago


London, United Kingdom Nashrock Insurance Recruitment Full time

We specialise in Lloyd’s processing brokerage services, offering tailored solutions to facilitate new business ventures in the London Market. Our expertise extends to guiding start-up organizations within the Lloyd’s arena, providing comprehensive planning and strategic support.


The Role: We're seeking a Senior Processing Technician to collaborate closely with the Director of Technical Services, overseeing the smooth workflow of business transactions through Lloyd’s of London systems. Your role entails delivering top-tier support services to clients, markets, and third-party entities, ensuring strict adherence to internal and external standards.


Key Responsibilities:

  • Maintain adherence to standardized processes in claims management
  • Contribute to ongoing enhancements in claims processing procedures
  • Assist in identifying and implementing strategies for business performance improvement
  • Support the claims team in acquiring requisite knowledge and skills for optimal performance
  • Execute premium processing and L-pan production tasks
  • Demonstrate comprehensive understanding of MRC risk and endorsement documentation
  • Manage Premium and Claims Bordereaux effectively
  • Handle A&S submissions via the IMR System and claims submissions via the ECF system
  • Utilize Lloyd’s of London applications (via Crystal) proficiently
  • Navigate the DXC Insurance Portal for addressing IMR-related queries
  • Exhibit experience in handling global placements
  • Review and update technical elements in the company’s internal system
  • Foster collaborative relationships with internal and external stakeholders


About You:

  • Essential Industry Knowledge: Possess expertise in Marine and Aviation, with familiarity in other classes of business being advantageous.
  • Technical Proficiency: ECF, IMR, CLASS, PPL, ATLAS, LORS & DCOM systems
  • Proficient in Excel, Word, and Outlook, adaptable to diverse software platforms.
  • Resilient and Adaptable: Ready to confront challenges head-on, with the flexibility to adapt to evolving circumstances
  • Effective Communicator
  • Dedicated to ongoing learning and improvement, meeting CPD requirements and pursuing training opportunities.


Compensation & Benefits: Holiday Entitlement: 25 Days + Bank Holidays

Additional Benefits: Life Insurance


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