Caretaker

2 days ago

Manchester, United Kingdom Great Places Housing Group Full time

**Caretaker**

You will be a point of contact for customer queries when on site and manage customer expectations. You will promote a positive image of Great Places through the establishment of good working relationships with customers by being present in our neighbourhoods.

**What you’ll be doing**
- Responsibility for maintaining a high standard of cleanliness, safety and repair to our estates, blocks and schemes.
- Carrying out hoovering, sweeping, mopping, cleaning of communal doors, glazed areas, lighting, high & low level dusting, litter picking outside, ensuring all areas are clean and litter free.
- You will also carry out Health & Safety checks ensuring communal areas are free from combustible materials, slip and trip hazards, carrying out emergency light, fire alarm, legionella testing, reporting any issues identified to Compliance.
- You will be carrying out any minor repairs or proactive maintenance in communal areas, including but not limited to; light bulbs, door handles, removal of weeds from hard standings / path areas, jet washing, painting / moss removal/touching up of walls, graffiti removal, adjusting light timers etc.

**What you’ll need**
- Competent in IT and using PDA
- Ability to work as part of a team or on your own
- Ability to manage your own time and work to deadlines.
- To have worked in a similar Caretaker role and competent at carrying out general handy person tasks.
- Demonstrate a positive can do attitude
- A flexible approach to the working day
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service.

**What we will need from you**
- A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
- A passion to advocate on behalf of people and communities
- A commitment to work in partnership with others for the benefit of Great Places
- A commitment to continuous learning and improvement
- Ability to work flexibly and when needed outside normal working hours to ensure service continuity
- An ability to work in uncertainty.
- To be professional and work with integrity, inclusivity and respect for diversity

**What we give you in return for your hard work and commitment**
- Pension - up to 10% contribution from both colleague and Great Places
- WPA - Healthcare auto enrolled at no contribution level
- option to increase & add on family members
- The Market Place - high street, restaurant & supermarket discounts, gym memberships Cycle to work, smart tech loans and much more
- Start at 26 days annual leave, increasing up to 30 days
- Lottery
- Colleague forum groups
- Link to Manchester Credit Union
- Savings Club

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