Vip Coordinator

1 week ago

Windsor, United Kingdom LEGOLAND Parks Full time

Roles & Responsibilities:
**VIP Coordinator**

**Location**:LEGOLAND® Windsor Resort, Windsor, SL4 4AY

**Hours**:Full time fully flexible, any 5 days out of 7

**Contract End Date**: 31st December 2024

In this exciting role you will support the VIP Manager in the overall delivery of VIP products and experiences across LEGOLAND Windsor Resort. You’ll have the opportunity to work on the future strategy of the department and how we can best maximise both guest experience and revenue, while managing your team of VIP hosts to deliver the highest possible standard of guest excellence.

Qualifications & Experience:

- Ideally you will have previously managed or coached a small team to achieve an excellent standard of guest interaction or customer service
- Highly driven and motived to achieve results against KPI metrics
- You will be organised, proactive, approachable and, of course, hold yourself and your team to the highest standards of guest interaction

**Benefits**:

- Pay of £11.42 per hour
- 40% discount off LEGO sets and products on the online LEGO Store
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit)
- Fortnightly pay
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Ongoing training & development

**About the LEGOLAND® Windsor Resort**

We are looking for a VIP Coordinator to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

**About Merlin**

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

***

Pay Range: GBP £11.42/Hr.

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