Account Handler

6 months ago

London, United Kingdom Lockton, Inc. Full time

**General information**:
**Reference **:002908

**Vacancy location**:
**Location**:
United Kingdom, London, London

**Work Place**:
Hybrid

**Region**:
UK

**Vacancy details**:
**Job Profile**:
Lockton - Experienced Professional

**Title**:
Account Handler - Construction

**Description**:
Lockton's Real Estate and Construction are largest and most established combined Real Estate and Construction team in the London Market, with over 200 dedicated and specialist Associates. Our professionalism, client service and strong team culture drive our continued year-on-year business growth, which we are proud of and grateful to our Associates for enabling.

Lockton's Construction Account Handlers are responsible for providing excellent day-to-day service delivery to a mixed portfolio of mid to large corporate UK and European Construction clients and projects.

We deliver innovative insurance placements and risk management services for organisations involved in the real estate & construction sectors. Specialising in the provision of insurance services and risk management advice, the Global Real Estate & Construction team work with a broad spectrum of organisations including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally.

The specialist and dedicated Global Real Estate & Construction Division comprising of more than 200 Associates making our integrated team the largest and most established combined Real Estate and Construction team in the London Market.

Role responsibilities:

- Provide day to day servicing of a client’s insurance programme to support retention and development of the business
- Research, prepare and present renewal reports to account team in accordance with the renewal report process
- Obtain quotations both or new and renewal business
- Prepare market presentations
- Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate in line with credit control process
- Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
- Diligently check policy documentation in accordance with regulations
- Effectively respond and manage with queries including but not limited to changes in cover and risk
- Identify the risk exposures and advise on insurance and risk management solutions in consultation with the account team.
- Manage and coordinate global insurance programmes and liaise with the network worldwide as necessary
- Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
- Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters
- Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs
- Act as a point of referral for Insurance Administrators and present solutions for discussion with account team where required
- Previous experience of Construction insurance, ideally gained from a brokerage
- Technical knowledge of not only construction risks but also experience of associated casualty lines of business
- Excellent communications skills
- Collaborative and team-driven

**Custom section 3**:
**Scheduled**:
Full Time Permanent

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