Customer Service Advisor

4 days ago

Bournemouth, United Kingdom Vitality Full time

**Vitality, Customer Service Advisor - Member Care, Stockport, £Competitive + Benefits + Bonus**

**Shift Pattern**:

- 40 hours per week based on a shift pattern between 8am - 7pm Monday to Friday and occasional Saturdays from 9am-1pm.

We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we’re out to make the world a healthier, happier place.

That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flightsporting events, health checks, and access to our full range of partners and rewards.

**About the Customer Service Advisor - Member Care role**:
We are looking for the right people to join our team. We offer a salary of £23,000-£25,000 dependent on experience. We want to support our team starting out in a new career pathway with the relevant skills. Also, anyone who has experience in the insuranceindustry. This is a permanent role. The salary displayed is based on a 40-hour contract. However, we are flexible with a **variance of hours** available, so just ask when we talk to you. You will be working part office and part home based withour hybrid option.

Office perks include **free healthy breakfasts and lunches. ** We are looking for those individuals who pride themselves on the Customer Service we thrive on providing and always want to improve. In return, we offer a competitive salary anda **£500** bonus upon completing probation and a monthly performance-based bonus scheme which can boost your earnings by up to **£3000** per annum for exceptional talent.

Our customers in Member Care count on us to be there when they need our support. When contacting us via the telephone, they are often poorly and so may be going through a challenging and emotional time in their lives and need to speak to us about their privatemedical insurance cover. We hold their hand from when they first call us to talk about their illness all the way through to a diagnosis and treatment plan.This is a fast-paced environment where every customer counts.

**Who we’re looking for in our Service Advisor - Member Care**:
Our customers count on us to get things 100% right, at a time when they’re in need. We’re looking for people who can always work with a sense of urgency whilst still showing the absolute care and compassion that our customers deserve. You’ll have great listeningskills with the ability to understand the needs and feelings of our customers. You’ll also need to have good computer literacy skills and be able to confidently navigate your way around a laptop or desktop with multiple systems. You’ll be totally reliableand focused, bringing the best version of yourself to work every day and you’ll have the drive to work hard even on the toughest days. If you think this is you and you’re passionate about delivering exceptional service, you’re switched on, ready for a challengeand willing to work hard, we’d love to hear from you.

**Skills we're looking for in our Customer Service Advisor - Member Care**:

- A Passion for customer service
- A natural carer with the ability to actively listen and question around our customers’ needs, finding solutions for our customers in a timely manner
- Ability to use multiple systems whilst building rapport and supporting our customers
- Someone who enjoys having something to work towards through our monthly performance measures
- Self-motivation and the drive to work hard even on challenging days
- The ability to embrace change positively
- Ownership of tasks including resolution of any issues that might arise
- Experience of working in a Customer Services role is desirable, but if you have the natural traits we need, then we can help you develop that experience through training and coaching

If you feel you have the skills and experience to become our **Customer Service Advisor - Member Care,** then please click **‘apply’**today - we’d love to hear from you

  • Customer Service Advisor

    6 days ago

    Bournemouth, United Kingdom Vitality Full time

    **Vitality, Customer Service Advisor - Advisor Services,** **Bournemouth, £22,000 + Bonus + Benefits** **Shift Pattern - **Mon-Fri between 9am - 6pm (no bank holidays or weekends) **Hybrid role**: - 2 days a week in the office, 3 days a week at home. We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With...

  • Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Fintelligent Full time

    We are recruiting for award-winning, global health-care organisation based in heart of Bournemouth due to company growth, they are recruiting for experienced Customer Service Advisor to join their fun and vibrant team. You will receive an fantastic basicsalary of £23,000 plus £500 on completion of probation, a monthly bonus (up to £3k,000 a year) along...

  • Customer Service Advisor

    7 months ago

    Bournemouth, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Bournemouth is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UKs leading provider of Community Equipment Services, we...

  • Customer Service Advisor

    7 months ago

    Bournemouth, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Bournemouth is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment Services,...

  • Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

    **Customer Service Advisor job in Bournemouth - 8 months fixed term contract** Dovetail Recruitment are delighted to be working with an established client based in Bournemouth who are looking for a Customer Service Advisor to join the business on an 8-month contract. The Customer Service Advisor will provide administrative and operational support to the...

  • Customer Service Advisor

    10 hours ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£22,000 - £23,000 p/a** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. All our products are installed UK wide through our Glow Green...

  • Customer Service Advisor

    2 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£22K - £23K** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. All our products are installed UK wide through our Glow Green Uber...

  • Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Relations Advisor** **£22,000 - £23,200 p/a** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. All our products are installed UK wide through our Glow...

  • Customer Service Advisor

    4 weeks ago

    Bournemouth, United Kingdom Planet Telecom Full time

    Customer Service Advisor Location: Bournemouth Salary: £25,000 per annum Our client is telecommunications company with a human element at its core, the company are pioneers of digital communication.They are changing the game with their approach to providing businesses with cutting-edge phone systems, lightning-fast internet, memorable phone numbers, and...

  • Customer Service Advisor

    2 days ago

    Bournemouth, United Kingdom Talent Sure Recruitment Limited Full time

    **Customer Service Advisor** **Location: Central Bournemouth** **Salary: £21,250 - £22,000 per annum** **Hours: Monday-Friday 8:30am - 5:30pm with 1 in every 6 Saturdays 9am - 12pm** Our client, a well-established company in Bournemouth, is looking for a passionate and professional customer service professional to join their friendly team. Reporting...

  • Customer Service Advisor

    2 days ago

    Bournemouth, United Kingdom Talent Sure Recruitment Limited Full time

    **Customer Service Advisor** **Location: Central Bournemouth** **Salary: £22,000 per annum** **Hours: Monday-Friday 8:30am - 5:30pm with 1 in every 6 Saturdays 9am - 12pm** Our client, a well-established company in Bournemouth, is looking for a passionate and professional customer service professional to join their friendly team. Reporting to the...

  • Customer Service Advisor

    2 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£23K - £24K** **Great News! Glow Green are growing rapidly and looking for great people to join our Customer Service Team.** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air...

  • Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£22K - £24K** **Great News! Glow Green are growing rapidly and looking for great people to join our Customer Service Team.** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air...

  • Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£23,200K - £24,200K p/a plus bonus & benefits** **Great News... Glow Green are growing rapidly and looking for great people to join our Customer Service Team!** Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. We are...

  • Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Office Angels Full time

    **Customer Service Advisor** - We're looking for an experienced Customer Service Advisor to join our client's fantastic team in Westbourne._ - This is a **Permanent** role working with a leading Healthcare provider, starting in April._ **Company Benefits** - 25 Days Holiday (plus Bank Holidays) - Private Healthcare - Option to work Hybrid (once probation...

  • Customer Service Advisor

    4 weeks ago

    Bournemouth, United Kingdom Ad Warrior Careers Full time

    Customer Service AdvisorLocation: BournemouthSalary: £25,000 per annumOur client is telecommunications company with a human element at its core, the company are pioneers of digital communication. They are changing the game with their approach to providing businesses with cutting-edge phone systems, lightning-fast internet, memorable phone numbers, and...

  • Customer Service Advisor

    2 days ago

    Bournemouth, United Kingdom Reed Business Support Full time

    Reed Bournemouth are currently looking for Customer Service Advisor's. We are looking for enthusiastic, personable and keen to learn individuals to join an already well-established workforce. You’ll be dealing with calls to customers, addressing enquiries that come in to the department, and collecting final payments.

  • Customer Service Advisor

    6 days ago

    Bournemouth, United Kingdom ESET, LLC Full time

    To be updated Job description Job requisition JR-03948 Customer Service Advisor (Open) Primary location Bournemouth Additional locations Time type Full time

  • Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Mploy Staffing Solutions Full time

    **Customer Service Advisor** **Salary** - £22,000 per annum **Location** - Bournemouth **Hours** - Monday - Friday, 8.30am-5.30pm & 1 in 4 Saturdays 9am - 12pm Your key focus will be providing exceptional customer service, building strong relationships with key contacts, and providing support to customers on a variety of communication platforms. Setting and...

  • Customer Services Advisor

    6 months ago

    Bournemouth, United Kingdom Kaplan International Full time

    **Customer Services Advisor** **Reference number**: JR236478 **Location**:Kaplan Living Bournemouth **Working pattern**: Full-Time, 5 days per week will include working at weekends **Contract Type**:Permanent **Number of roles**:1 **Salary**: £23,400 Per annum We are looking for a **Customer Services Advisor** to join our team. As a Customer Service...