Business Administrator Apprenticeship
7 months ago
**Business Admin Apprenticeship position at **Utility SwopShop Ltd**
Utility SwopShop Ltd is a company that operates in the energy sector. Their mission is to make sure their customers—whether small or large-scale businesses—get the best available prices for gas or electricity. The organisation compares and finds the best deals.
**Scope of Job**:
The apprentice will report directly to the **Business & Finance Director** with the responsibility for supporting the activities of the Utility SwopShop Commercial Team on energy procurement acquisitions.
The **Business Administrator - Sales Support** will be required to meet daily KPI’s and keep tasks up to date that are being generated.
The apprentice will be involved in:
- Weekly sales catch up call to discuss the weeks activities
- Work closely with the the Admin Support Executive (Ops & Sales) - Marketing Support
All software to perform the role is provided with campaigns continually updated with new ldata/leads.
**Apprenticeship Overview**:
- ** Salary**: £7,000 per annum, _Automatic pay increase after one year on programme for 19+ year olds_
- **Hours**: Monday 9.00am till 4:30pm, Wednesday 8:45-4:30pm, Friday 8:45-3:30pm, with a ½ hour unpaid lunch break, 22.5 hours per week **(Remote Role)**:
- **Expected duration**: 16 months
- Level 3 Business Administrator Apprenticeship standard qualification
- **Location**: 2 Olympic Court, Whitehills Business Park, Blackpool, Lancashire, FY4 5GU
**Main Duties**:
Reporting directly to the **Business & Finance Director**, the **Business Administrator - Sales Support** is responsible for supporting the Commercial team in achieving the business objectives and targets. This role is dedicated to supporting the sales activities in the CRM, updating the customer details on the system, pre-qualifying leads and contacting prospects to discuss their utility renewals.
- Support the development of the company data base and CRM system.
- Explain the energy broker service to potential clients and open up new leads/opportunities which will then be passed over to senior members of the team.
- Deliver a scripted sales pitch, adjusting where necessary to better target the needs and interests of the customer.
- Update prospect details and support the Admin Support Executive (Ops & Sales).
- Maintain and update the company’s CRM with prospect details
- Keep up to date with energy industry news
- Ensure that company procedures are followed and records updated as per company policy.
- Follow up on campaigns and signals that are sent out via the CRM system
- Undertake other ad hoc duties as required by the Company
**Specific vacancy requirements**:
- Happy working remotely
- Good communication skills
- Attention to detail
**Desired skills, qualities and qualifications**:
- Good communication skills, happy to work remotely, team player, organised, and motivated
- Creativity and initiative
- Attention to detail
- Must have at least 5 GCSE’s grade C or better including Maths and English
**Apprenticeship Programme overview**:
- ** Milestone 1. The Organisation** - (Aims, Values, Policy)
- **Milestone 2. IT Skills** - (Systems, Record and document production, Financial processes and Professionalism and productivity).
- **Milestone 3. Communication** - (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
- **Milestone 4. Continuous Improvement** - (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
- **Milestone 5. Project Management** - (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
- **Milestone 6. Preparation for End Point Assessment**
**What is the expected career progression after this apprenticeship?**
Possible progression into full-time employment for the right applicant
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