Client Experience Advisor

3 weeks ago


Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time

**Sector**: Automotive
**Function**: Commercial
**Contact**: Ellie Ebbage

**Phone**:
***
**01384 397555**

**Duration**: Contract
**Job Ref**:66072
- Job details**Client Experience Advisor - 39266 - £23.63/hr (inside IR35)**

If you have customer service experience and are seeking a new job in Whitley, Jonathan Lee Recruitment has an exciting opportunity for you. We are helping a collaborative company recruit a Client Experience Advisor, and the role comes with an umbrella contract rate of £23.63/hr (inside IR35).

As a Client Experience Advisor, you'll be an expert in the company's brands to achieve a 'right first time' response and the highest level of customer service. You'll be responding to clients’ enquiries and complaints on an exciting vehicle lineup and products. You'll be part of a large team, working in a busy and energetic environment whilst managing inbound and proactive contacts to and from customers, retailers, and third parties on a daily basis.

If you were already in this Client Experience Advisor role, here are some areas you might have been working in this week:

- Identifying and managing any complaints on the initial contact and handover seamlessly to the Customer Solutions team
- Being an expert in the company's brands and products
- Identifying prospective customers and generating leads to the Retailer network
- Verifying all contacts and updating the SV-CRM system to ensure complete Data Protection compliance
- Acting as a role model for company values, Customer First Principles and Behaviours
- Customer Service background
- Computer literate
- Excellent stakeholder negotiation skills
- Excellent attention to detail
- The ability to outline information in a straightforward manner
- Be results-orientated with a determination to make things happen
- Clear demonstration of a Customer First mindset in everything you do

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

5719063



  • Coventry, United Kingdom Contechs Full time

    **Client Experience Advisor** **Duration: 12 Month Rolling Contract** **Location: Whitley** **Division: Marketing** **Position Description**: - As a Client Experience Advisor, you will be a knowledgeable expert in our brands in order to achieve a right first time response and the highest level of customer service. - You will be responding to clients’...


  • Coventry, United Kingdom Jaguar Land Rover Full time

    CoventryBeyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry. WHAT TO EXPECT  The UK Client Relationship Centre is a part of our Customer Experience...


  • Coventry, United Kingdom Client Full time

    Training and Development Advisor Coventry - Onsite/Field £45,000 + Monday to Thursday 7:30am - 5pm, Friday 7:30am - 12:30pm + Company Vehicle + Fuel Card + Private Medical Insurance + 25 Days Holiday plus BH + Salary Reviews This is a great opportunity for a qualified multi-skilled engineer looking to assist and make an impact upon the careers of future...


  • Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Automotive - **Function**: Sales and business development - **Contact**: Ellie Ebbage - **Contact Phone**: 01384 397555 - **Expiry Date**: 10 September 2023 - **Job Ref**: 65379 **Customer Experience Advisor - 38361 - £23.63/hr Umbrella (Inside IR35)** Do you have Customer Experience Advisor experience, and are you seeking a new job in...


  • Coventry, United Kingdom Fair For You Full time

    **FAIR FOR YOU** **ENTERPRISE CIC** **LTD** **CUSTOMER EXPERIENCE ADVISOR - JOB DESCRIPTION** The post holder is: - Accountable for providing a great experience to customers of Fair For You (FFY) across all servicing channels - phone, chat, Freshdesk, Facebook, manual post & website. - Responsible for seeking to improve the customer experience -...


  • Coventry, United Kingdom Jaguar & Land Rove Full time

    Press Tab to Move to Skip to Content Link #WEAREJLR At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to...


  • Coventry, United Kingdom The Future Works Full time

    We are excited to offer an opportunity for a Customer Experience Advisor to join Coventry University Group, a global education group with a mission of Creating Better Futures. The Role: - Provide excellent customer service via inbound and outbound calls. - Provide assistance to prospective students and returning students with the UCAS system and accepting...


  • Coventry, United Kingdom Caresoft Full time

    **Job Title: Customer Experience Advisor** **Location: Whitley** **Rate**: £23.20 ph via an Umbrella Company (Inside IR35) or £17.78 ph PAYE** **Employment Type: Contract (12 months)** **Hours: Standard 40 Hours Per Week** **Reference: J38846** **Des**cription**: **Skills Required**: - Customer Service - Computer-literate - Timekeeping **Skills...


  • Coventry, United Kingdom Coventry and Warwickshire Mind Full time

    **Job Title**: Client Referral Advisor Location: NHS Talking Therapies (IAPT), Coventry Salary: £22,816 per annum Hours: Full time 37.5 hours per week Key Responsibilities include: To be the first point of contact for the general public and health professionals and deal with them in a sensitive and professional manner maintaining confidentiality at all...


  • Coventry, United Kingdom J & J Reason & sons Full time

    **Job description** Reason Transport are seeking an experienced customer service Telephone advisor to join our quality customer services / Traffic Team at our Coventry Distribution facility. **Your goal will be to achieve performance and service level targets, meet and exceed customer expectations, resolve queries and find solutions.** The ideal...

  • HR Advisor

    4 weeks ago


    Coventry, United Kingdom Mana Resourcing Ltd Full time

    JOB TITLE: HR Advisor LOCATION: Coventry SALARY: £32,000 - £35,000 The COMPANY Our client is a very well-established nationwide provider of business-critical services to thousands of SME organisations all over the UK for over 75 years. Our client is one of the UK's leading businesses in their field with 130,000 clients worldwide and have one of the...

  • Financial Advisor

    4 weeks ago


    Coventry, United Kingdom Premier Jobs UK Limited Full time

    This Chartered Financial Advisor job in North Warwickshire is ideal for an individual motivated by achieving great client outcomes, rather than driven by sales The business has a significant level of existing HNW and complex cases and needs to recruit an additional Financial Advisor capable of advising on these cases. The business is continuing to grow at a...

  • Protection Advisor

    1 day ago


    Coventry, United Kingdom Brookson Ltd Full time

    Job Advert **Job Title**:Protection Advisor **Location**: Coventry (CV5 6SP) **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **Salary**:£25,000 - £30,000 basic depending on experience. OTE £40,000 Brookson Financial, a division of the Brookson Group, specialises in providing outstanding financial advice to contractors and self-employed...

  • HR Advisor

    4 weeks ago


    Coventry, United Kingdom Page Personnel - UK Full time

    HR Advisor - Coventry **About Our Client**: Page Personnel is representing a Public Sector Organisation based in Coventry. The key responsibilities of the HR Advisor are to; - Assist with Payroll, setting up new starters, leavers, checking reports on iTrent, annual leave requests etc. - Support all stages of the recruitment and selection process providing...

  • Credit Advisor

    1 month ago


    Coventry, United Kingdom Reed Accountancy Full time

    Reed Accountancy is currently supporting our client based in Coventry with the recruitment of an experienced Credit Advisor. This role is reporting into the Regional Credit Manager. We are seeking experienced credit advisors who can proactively manage a portfolio of clients including businesses who are deemed high risk. Main Responsibilities: Control and...

  • Mortgage Advisor

    1 day ago


    Coventry, United Kingdom Oak Recruitment Full time

    Are you ready to take your career to the next level as a Mortgage Advisor? Join our award-winning estate agency in Coventry and experience the satisfaction of helping clients achieve their dream of homeownership. With a realistic OTE of £60k in your firstyear, the earning potential is endless. **Key Responsibilities**: - Stay at the forefront of the...

  • HR Advisor

    6 days ago


    Coventry, United Kingdom Page Personnel Full time

    Well established business with a positive working environment - Opportunity for progression **About Our Client**: Our client is a leading player in the industrial/manufacturing sector, employing over 500 people across several sites. They are renowned for their commitment to innovation and their strong focus on employee wellbeing. This long standing business...

  • Sales Advisor

    4 days ago


    Coventry, United Kingdom 360 Resourcing Solutions Full time

    **Sales Advisor (Automotive Market)** **Coventry** **Basic: £24,405 OTE: £35,000 +** **Immediate Start is available.** **ESSENTIAL: FULL UK MANUAL DRIVING LICENCE and WEEKEND WORKING IS INVOLVED.** My client is the industry leader in the automotive market and is looking for enthusiastic and energetic sales professionals to join the team. Following...

  • Holiday Advisor

    3 weeks ago


    Coventry, United Kingdom TH Recruit Full time

    Sales Advisor Location: Overview: Our client is seeking a motivated and customer-focused Sales Advisor to join their team at our upcoming development in Coventry. The Sales Advisor will play a key role in driving sales for their prestigious properties. This is an exciting opportunity for individuals with sales experience or a background in cabin crew who...

  • Sales Advisor

    3 days ago


    Coventry, United Kingdom SLS Recruitment Full time

    Sales Advisor -OTE of £35k+ per annum in first year **Interested in starting in Sales or have Sales experience but looking for more earning potential?** **Looking for a change and to earn some extra income?** Our client is an outsourced B2C sales company based in the midlands and has several self-employed sales advisor roles in events/venue environments....