Supervisor

7 months ago

Castleford, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Supervisor, Castleford**

**Hours per week: 35 (5x shifts)**

**Hourly rate: £12.20 - £13.70 per hour**

**Shift pattern (if applicable): Shifts will be on a rotational basis to cover days, afternoons, evenings, overnights and weekend shifts. You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. This will predominantly be day and Evening shifts.**

**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

As a supervisor you will be supervising the venue floor and staff on shift, as well as acting as manager in their absence. Further duties may also include:

- Carrying a master cash float
- Key holding duties
- Admin duties
- Supporting in collections and banking
- Customer service escalations.

Alongside the above duties you will be expected to deliver excellent customer service and will play an integral role in day to day running of our venue. You could be:

- promoting our excellent offers, promotions and events.
- providing refreshments and snacks to our customers.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- Excellent career progression opportunities.
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS1CSA

**Job Types**: Full-time, Permanent

Pay: £12.20-£13.70 per hour

Expected hours: No less than 35 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Castleford, WF10 1EF: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?
- Are you fully flexible to work day and evening shifts at 30 hours per week?

**Experience**:

- Customer Service: 2 years (required)
- Supervisory: 1 year (preferred)

Work Location: In person

Reference ID: RS1504C

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