Yard Customer Assistant

3 months ago


Minworth, United Kingdom Travis Perkins Full time

Joining our friendly and hard working family as an **Yard Customer Service Assistant**, you'll be on the front line dealing with our customers that come into our yard. As part of the branch team, you will play a vital role in our continued success, providing a first class service.

**What will I be doing?**

No one day is the same as the next in TP branch life, but here are a few pointers:
- Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.- You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.- You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.- Experience of using a forklift is ideal, but don't worry as full training is provided.- Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment- The role will include training on our Combi Lift + Counterbalance

**Essential Criteria**:
- Customer service is key and we are looking for someone with previous customer facing experience.- Physically active, as this role is located outside, it will involve lifting heavy building materials.- You must have a friendly and outgoing personality, who is happy to communicate face to face with customers and build strong relationships.- A Reliable worker who has a passion for progression.- Punctual and motivated for the role and tasks in hand.

**Benefits**:
- You will be paid a competitive annual salary- 22 days annual leave- Company Pension- Bonus and Staff discount (Including 20% off at Toolstation)- Discounts at various retailers including Currys, Tesco, Boots, John Lewis + many more- Travis Perkins is part of the Travis Perkins plc group. Our group has a number of different businesses under its umbrella meaning plenty of opportunity for internal movement and progression, it’s strongly encouraged here



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