Fleet Support Executive

2 months ago


Redditch, United Kingdom Halfords Full time

**Are you passionate about providing exceptional customer service and resolving issues efficiently?**

**Look no further**

Halfords Autocentres have an exciting opportunity for a Fleet Support Executive to join our team

As a key member of our team, you will play a vital role in delivering outstanding service to our customers while creating a positive working environment.

**What's in it for You**:

- **Make a Difference**: Deliver exceptional customer service and resolve issues at the first point of contact.
- **Collaborative Environment**: Work closely with our customer contact and Autocentre teams.
- **Continuous Improvement**: Contribute to our ongoing improvement efforts and strive to enhance service levels.
- **Professional Development**: Access training and development opportunities to advance your skills.

**What you'll be doing**:

- Provide excellent customer service and manage fleet and warranty enquiries.
- Book, confirm, and oversee fleet and warranty jobs following established processes.
- Investigate issues, collaborate with relevant departments, and find solutions.
- Handle complaints and escalations confidently and professionally.
- Record digital service records and support Business Development Managers.
- Collaborate with internal teams to identify and resolve issues, ensuring a seamless customer experience.
- Provide general departmental and administration support.

**What we're looking for**:

- Experience in problem-solving and complaint handling.
- Excellent telephone manner and ability to handle high call volumes.
- Strong organizational and communication skills.
- Effective time management.
- Ability to remain calm and professional in difficult situations.
- Strong team player with stakeholder engagement skills.
- Proficiency in Microsoft Outlook and Excel.
- Adaptability to change and willingness to support colleagues.
- Experience of working with Excel.

**If you're customer-oriented with exceptional communication skills and meet the specified requirements, we want to hear from you**

**Halfords operates a Hybrid working policy with 2 days a week on site at our support centre in Redditch Worcestershire.



  • Redditch, United Kingdom Halfords Full time

    JOB PURPOSETo support the customer contact with HAC teams in delivering a service that customers’ come back for, by demonstrating a high standard of customer service and professionalism at all times, aiming to resolve issues at the first point of contact.Responsible for dealing with a range of fleet and warranty enquiries both from customers and the...


  • Redditch, United Kingdom Cast UK Limited Full time

    **Redditch** **£25,000 - £29,000 Benefits** **Role Overview**: Cast UK are supporting a well established business with the recruitment process of a Fleet & Office Administrator. As a Fleet & Office Administrator, you will play a crucial role in ensuring the smooth operation of the fleet management and office administration processes. You will be based...

  • Fleet Coordinator

    2 days ago


    Redditch, United Kingdom Marubeni Komatsu Full time

    **Fleet Coordinator Advert Template** We are looking for a highly organised and detail-oriented **Fleet Coordinator** to join our dynamic team! You will report directly into the Purchasing Manager, based in our **Redditch Head Office**. As a Fleet Coordinator, your primary duty will entail managing all administrative aspects and coordination pertaining to...

  • Fleet Coordinator

    3 weeks ago


    Redditch, United Kingdom Marubeni Komatsu Ltd Full time

    Advert Template We are looking for a highly organised and detail-oriented Fleet Coordinator to join our dynamic team! You will report directly into the Purchasing Manager, based in our Redditch Head Office . As a Fleet Coordinator, your primary duty will entail managing all administrative aspects and coordination pertaining to the Company’s...

  • Fleet Coordinator

    1 week ago


    Redditch, United Kingdom Marubeni Komatsu Ltd Full time

    Advert Template We are looking for a highly organised and detail-oriented Fleet Coordinator to join our dynamic team! You will report directly into the Purchasing Manager, based in our Redditch Head Office . As a Fleet Coordinator, your primary duty will entail managing all administrative aspects and coordination pertaining to the Company’s...

  • Fleet Vehicle Checker

    2 weeks ago


    Redditch, United Kingdom Driver Hire Birmingham South Full time

    Driver Hire Birmingham South are looking for a Fleet Vehicle Checker to work for our client in Redditch. This is a temporary to permanent contract to start ASAP. **The position will require alternate weekend working, please read shift patterns below.** As a Fleet Vehicle Checker, you will be responsible for ensuring all vehicles are checked to determine...


  • Redditch, United Kingdom Startin Group Full time

    We have an exciting new opportunity for an experienced Executive Administrator to join our growing family business based at Startin Redditch Dealership. The role will be assisting our Head of Business with their and the site administrative tasks on a daily basis. The role will be diverse and fast paced. Task’s will vary depending on the needs of site and...


  • Redditch, United Kingdom Pertemps Network Group Full time

    **Customer Support Executive**: - 047109830**£24,000 - £29,000 Per Annum** - Full Time**Permanent** **Redditch, Hereford and Worcester** **Customer Service And Call Centre** **Job Description**: - The objective of the role is to improve loan book performance through the effective use of arrears management treatments and techniques to support and guide...


  • Redditch, United Kingdom Pertemps Redditch Commercial Full time

    My client, a leading organisation within their industry is currently seeking a Payroll & HR Assistant to join their team based out of Redditch. Flexible/ Hybrid working is supported by part time hours consisting of 30 hours per week. This company employsmore than 200 people. They have a strong team ethic and are looking for somebody to share their passion in...


  • Redditch, United Kingdom Pertemps Network Group Full time

    **Job Description**: My client, a leading organisation within their industry is currently seeking a Payroll & HR Assistant to join their team based out of Redditch. Flexible/ Hybrid working is supported by normal full-time contract is 37-40 hours per week. This company employs more than 200 people. They have a strong team ethic and are looking for somebody...

  • Procurement Officer

    2 days ago


    Redditch, United Kingdom OWOA Full time

    **Procurement Officer** **Role Overview**: The Procurement Officer is responsible for supporting the Fleet Manager in procuring a variety of service contracts related to the hiring, servicing, maintenance, and purchase of fleet vehicles across Environmental Services. This role primarily involves engaging with framework providers to secure contracts, with...

  • HGV Technician

    2 months ago


    Redditch, Worcestershire, United Kingdom Bromsgrove and Redditch Councils Full time

    About the RoleBromsgrove District Council and Redditch Borough Council operate a joint fleet of nearly 200 vehicles providing waste collection, street cleansing, grounds maintenance, and housing repairs services to nearly 80,000 households, operating out of two depots for the two areas.Keeping this fleet on the road is a crucial part of delivering these...

  • HGV Technician

    2 weeks ago


    Redditch, Worcestershire, United Kingdom Bromsgrove and Redditch Councils Full time

    About the RoleBromsgrove District Council and Redditch Borough Council operate a joint fleet of nearly 200 vehicles providing waste collection, street cleansing, grounds maintenance, and housing repairs services to nearly 80,000 households, operating out of two depots for the two areas.Keeping this fleet on the road is a crucial part of delivering these...


  • Redditch, United Kingdom Reed Business Support Full time

    This join is within the friendly and supportive customer service team. This role will be supporting a sales manager based out in Germany and supporting German accounts with info on stocks and processing orders. This role is based at the office in Redditch, South Birmingham and is a hybrid working role (50% in the office, 50% work from home) Salary =...


  • Redditch, United Kingdom OWOA Full time

    **Driver Compliance Officer** **Role Overview**: The Driver Compliance Officer is tasked with providing crucial support to the Fleet Manager in overseeing and enhancing driver compliance across the Heavy Goods Vehicle (HGV) fleet. This role specifically focuses on compliance within waste management and place teams, ensuring adherence to relevant regulations...


  • Redditch, United Kingdom Progressis Full time

    Job Role- Executive Assistant Jobs- Contract Type- Fixed Term Contract- Location- UK- Salary- £33,000 - £37,000- Date Added- 26/08/2023- Date Expires- 23/09/2023- Industry- Business ServicesAn established organisation are looking to bring onboard an Executive Assistant to support the COO, providing all-round EA support, acting as an ambassador within the...


  • Redditch, United Kingdom Progressis Full time

    Job Role- Executive Assistant Jobs- Contract Type- Fixed Term Contract- Location- UK- Salary- £33,000 - £37,000- Date Added- 26/08/2023- Date Expires- 23/09/2023- Industry- Business ServicesAn established organisation are looking to bring onboard an Executive Assistant to support the COO, providing all-round EA support, acting as an ambassador within the...

  • MOT Tester

    1 month ago


    Redditch, United Kingdom Opus People Solutions Ltd Full time

    MOT Tester required for immediate ongoing contract. Opus People Solutions on behalf of Bromsgrove District and Redditch Borough Council are looking for an experienced MOT Tester with a minimum of 5 years MOT Testing experience and preferably experience in testing Taxi vehicles including 6 monthly and annual Inspections, as well as accident damaged vehicle...

  • MOT Tester

    1 week ago


    Redditch, United Kingdom Opus People Solutions Ltd Full time

    MOT Tester required for immediate ongoing contract. Opus People Solutions on behalf of Bromsgrove District and Redditch Borough Council are looking for an experienced MOT Tester with a minimum of 5 years MOT Testing experience and preferably experience in testing Taxi vehicles including 6 monthly and annual Inspections, as well as accident damaged vehicle...

  • MOT Tester

    2 weeks ago


    Redditch, United Kingdom Opus People Solutions Ltd Full time

    MOT Tester required for immediate ongoing contract.Opus People Solutions on behalf of Bromsgrove District and Redditch Borough Council are looking for an experienced MOT Tester with a minimum of 5 years MOT Testing experience and preferably experience in testing Taxi vehicles including 6 monthly and annual Inspections, as well as accident damaged vehicle...