Trainee Information and Advice Advisor

5 months ago

Worcester, United Kingdom Age UK Herefordshire and Worcestershire Full time

**Location**:Worcester

**Salary**:£20,102 per annum

**Job Type**:Office Based

**Contract Type**:Fixed Term

**Working Pattern**:Monday to Friday

**Hours**:37

Working at Age UK Herefordshire and Worcestershire is more than just a job to us. We are united in making Herefordshire and Worcestershire a great place to grow older, through supporting our clients their families, and their carers.

A Trainee Information and Advice Advisor position is available within the Advice and Guidance Department for Age UK Herefordshire and Worcestershire. We are looking for someone with experience of working with the public, with the ability to use full Microsoft suite and a database.

You will preferably have knowledge of issues affecting older people and their carers and administration experience.

We are looking for someone who is an active, integrated, and cohesive team member.

We are looking for people that want more than just their next job or volunteer opportunity. Whether you are working within our client’s homes, working within our meeting centres, or working from our offices, everything we do is to enable our clients and their communities to live as well as possible and enable us to provide support when it’s needed most.

We are proud of our commitment to our 300 staff and volunteers as well as our approach to making Age UK Herefordshire and Worcestershire a great place to work. Don’t take our word for it, this is what our staff and volunteers had to say in our recent staff and volunteer survey:

- 100% feel that the charity makes a difference
- 94% feel that there are opportunities for growth
- 96% feel that heir colleagues demonstrate charity values
- 100% feel that their colleagues demonstrate charity values
- 97% feel the Charity is friendly
- 96% feel that the Charity is flexible

We are committed to meeting the needs of our clients, staff, and volunteers, and this includes offering flexible ways of working opportunities and supporting wellbeing. By encouraging a better work-life balance, we gain a happy, engaged and committed workforce, who then deliver meaningful outcomes for older people throughout the two counties.

**What we offer You**
- 28 days annual leave plus Bank Holidays (pro-rata)
- Incremental pay increases within your grade
- Flexible Working options including working from home, variance in weekly hours and/or a reduction in hours.
- A Scottish Widows pension scheme, with tax relief on these contributions, as well as protecting your family on your death
- We want you to develop and thrive in your role so we will invest in your training and professional development, including any required Professional Subscriptions.
- Access to Charity Discount Schemes and Blue Lights Card Eligibility
- Access to Techscheme

**Supporting Your Wellbeing**
- A free and confidential Employee Assistance Programme (EAP), available 24 hours, to aid your work-life balance.
- Access to the Staff and Volunteer Engagement Group and Ideas Hub to ensure your views are integrated into practice.
- Opportunities for staff development.
- A Cycle to Work scheme.
- Subsidised eye tests
- Enhanced Sickness policy

You will be required to pass a disclosure check regarding spent and unspent convictions and cautions before commencing work. If you disclose any information, you will be treated fairly and will not be discriminated against.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £20,103.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

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