Receptionist (21 Hours Per Week)

1 month ago


Great Bentley, United Kingdom Primary Care Careers Full time

**About the Role**:
Great Bentley Surgery is looking to recruit two part-time receptionists to join our friendly team.

Both vacancies will be working approximately 21 hours per week.

One vacancy will cover shifts on a Monday morning, a Tuesday morning and afternoon and a Wednesday morning. The other vacancy will cover shifts on a Monday morning, a Wednesday morning and afternoon and a Friday morning.

The successful applicant will also be required to work on a Saturday on a rota basis (approximately 1 in 6).

The main responsibilities of the role include:

- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.

Good communication skills and the ability to work under pressure are essential, as well as the flexibility to help with cover for annual leave and sickness.

Previous experience of working in primary care and knowledge of EMIS web and prescription issuing would be desirable but not essential, as full training will be given.

**About Us**:
Closing date: Friday, 3 March 2023

**Disclosure and Barring Service Check


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