Client Advisor
1 month ago
Temporary position - starting ASAP
**Here's what you will be doing**:
Through inbound and outbound calls you will provide clients with accurate information in a warm and friendly way
You will use computer systems to process payments, client requests, record case updates and arrange appointment bookings
On the administrative side, you will be expected to maintain accurate and up-to-date information on all cases and be involved in the drafting of client letters
We need you to handle sensitive and personal information confidentially. This is really important to safeguard client and colleague data
You will work as part of a team to record client feedback and resolve or escalate customer queries and complaints
You'll be working as part of a wider network within the organisation and will help and support colleagues and Team Managers to provide an efficient and high quality service to all clients
Blue Arrow
Tina Piliciauskaite
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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