Receptionist
3 weeks ago
**About the Role**:
Wivenhoe Medical Centre are looking for an experienced receptionist to join their friendly team.
The post-holder's responsibilities will include:
- booking appointments,
- greeting patients,
- answering queries from patients and outside agencies and/or signposting to appropriate members of staff,
- updating patient records,
- processing correspondence,
- liaising with patients using various different types of communication methods.
Essential skills and experience:
- a good standard of education, including maths and English,
- experience of working and providing customer services,
- strong IT skills,
- excellent communication skills both written and oral,
- good social skills
- a friendly and positive approach towards patients and other visitors, either in person or over the telephone,
- flexibility to cover other shifts.
Desirable skills and experience:
- experience of working in a busy reception or similar public environment,
**About Us**: The Colte Partnership is a GP super-partnership, formed in June 2017. It brought together 9 local GP surgeries, across Colchester and Tendring, to serve approximately 98,000 patients. With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.
As well as general practice, we offer extended access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies, to provide in-home services and social prescribing. We are working to be at the forefront of clinical research and have many more exciting ventures on the horizon.
We work as three collaborative primary care networks (PCNs), which span across Colchester and Tendring:
- Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
- Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
- Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre
There is a wide socio-economic demographic served within this area, which provides an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.
**Disclosure and Barring Service Check
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