Senior L and D Partner

5 months ago

Kingston upon Hull, United Kingdom Sanctuary Group Full time

Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

**Senior Learning and Development Partner - Property Hub**

**Hull**

**£36,680 - £38,611 per annum**

**35 hours per week**

We have an exciting opportunity for a Senior Learning and Development Partner to join our busy team in our Property Services Hub. The position will be based at Francis Street, Hull but there will be occasional independent travel depending on business needs. Learning and Development is a big deal at Sanctuary and is recognised as an integral part of the way we do business.

The Senior L and D Partner is a highly visible learning, design & delivery role that works across all business areas The Property Hub. The Property Hub is all about maintenance with predominately back office procedures for example voids, inspections, P&C work, serious incidents, invoice processing and planning of the day to day operatives. You will develop and nurture strong and effective relationships to enable the design and delivery of cost effective and engaging learning and development programmes. You will need proven coaching and/or training experience and a huge passion for quality and customer service. Dedication, reliability and commitment to the role is key.

**The role of Senior L and D Partner will include**:

- Researching, designing, delivering and evaluating innovative, fun, blended & cost-effective Learning and Development solutions
- Supporting operational planning and recommending improvements to support the needs of the Group and enable staff members to perform at consistently high levels
- Providing an effective consultancy and partnering service to key business stakeholders across the Group
- Creating bespoke L&D and Quality Performance interventions to drive objectives across the group
- Working on business led projects with an L&D focus
- Managing and maintaining effective relationships with internal and external customers
- Supporting the development, implementation and maintenance of an effective evaluation process
- Working with the Property Hub Management to review, enhance and redesign L&D content to bring modern learning styles and approaches to the content and delivery

**Skills and experiences**:

- Recent experience in a similar learning and development role is essential as is practical experience of designing and delivering training and being able to explain ROI.
- Experience or exposure to modern L&D principles and ideas.
- Demonstrable experience of managing projects with good project management skills
- A clear understanding of designing and delivering innovative and effective learning and development solutions
- Relevant professional qualification relevant to a Contact Centre environment and or experience
- This role will involve driving on company business with the provision of a company vehicle (hire car or use of their own car with appropriate insurance), so drivers must hold a full valid UK driving licence

**Why work for us?**

One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

**Our Benefits**

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with matching employer contributions from Sanctuary up to set limits
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme

**Why work for us?**

One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 13,000 people and manages over 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

**Our Benefits**

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of g

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