Service Advisor

6 months ago

Warrington, United Kingdom Inchcape Full time

**Service Advisor - Toyota Warrignton**

**Up To £31,515pa Depending on expereince + OTE**

We are all about rewarding hard work at Inchcape; you’ll receive a competitive basic salary with a generous monthly bonus scheme, which is uncapped. Your manager and the team will support you to reach your monthly targets so there’s no limit to what you can achieve. In addition, some of our amazing benefits include.

**Benefits**:
Vehicle purchase discounts - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.

A pension that pays - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis

Save as you earn plan
- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.

Life Assurance - we give you the peace of mind when you need it most

Health Shield Cash Plan - Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.

Employee Discounts with The Showroom - make your salary go further with the discounts and cashback offers available at over 1000 retailers

Discount Gym membership - keep fit with our big brand gym & fitness offers

Cycle to work scheme - get a new bike, equipment or both

Employee Assistance Programme - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.

Customer Introduction Reward - refer someone to buy a car from us and we’ll pop some extra cash in your pay check.

Holiday allowance rising with length of service - We reward long service with extra holiday

Great career development - Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team

And much more.

**Job Introduction**

As a Service Advisor you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. As a Service Advisor you are the principle point of contact for all customer communication while the vehicle is in our Retail Centre. You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal or external customers. As a Service Advisor you are quick to identify the needs of the customers and opportunities to upsell. You are able to work to tight timescales and thrive on the pressure of a busy service department. Alongside your customer first attitude, you will maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.

**Main Responsibilities**

To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times

Book service and repair work always ensuring workshop and parts availability

To keep customers fully informed of progress and advise of extra work needed

To organise loan car bookings

To invoice on time and accurately used warranty transactions are submitted and invoiced daily

To obtain and process payments according to Inchcape policy

To achieve hours sold targets as a member of a motivated team, Ensuring the WIP is kept to a minimum (Treating everyday as month end)

To maintain accurate customer records on Kerridge & Dialog

Help deliver balance scorecard results for department to meet Manufacturers expectations

To make telephone follow-up / Up sell / Progress calls

To convert as many inbound / outbound calls into bookings as possible

To be a success in this role, you will have:

- Effective communication skills
- Commitment to delivering customer excellence
- A good standard of verbal and numerical reasoning
- Computer literacy
- A keen eye for detail
- Previous experience in a target driven role

**About The Company**

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

**OUR VISION: To be the world’s most trusted automotive Distributor.**

Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our v

  • Service Advisor

    2 months ago

    Warrington, United Kingdom CV-Library Full time

    Service Advisor Basic Salary: £28,000 OTE: £33,000 Location: Warrington Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- KS28- Job Type- Full time- Location- Warrington, Cheshire, England- Salary- £25000-£28000 per annum**Job description**: **Automotive Service Advisor - Warrington** Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Service Advisor. **Salary**: £25k Basic + Bonus As a...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- KS28R- Job Type- Full time- Location- Warrington, Cheshire, England- Salary- £25000-£28000 per annum**Job description**: **Automotive Service Advisor - Warrington** Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Service Advisor. **Salary**: £25k Basic + Bonus As a...

  • Service Advisor

    3 weeks ago

    Warrington, Warrington, United Kingdom Auto Skills UK Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department.Key Responsibilities:Arrange service department bookings efficiently.Ensure workshop loading is optimized while attending to customer...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom CarStore Full time

    **Service Advisor** **Service Advisor** **CarStore Warrington** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom Richard Abson Group Full time

    **Role - Service Advisor / Service Receptionist** **Salary - up to £28,000 basic OTE £33,000** **Location - Crewe** Richard Abson Group are helping a main car dealership in Warrington, to find them an experienced and quality Service Advisor / Service Receptionist. This is an amazing opportunity to work with a busy and successful dealership and supported...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom Richard Abson Group Full time

    **Role - Service Advisor / Service Receptionist** **Salary - up to £28,000 basic OTE £33,000** **Location - Warrington** Richard Abson Group are helping a main car dealership in Warrington, to find them an experienced and quality Service Advisor / Service Receptionist. This is an amazing opportunity to work with a busy and successful dealership and...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom Automotive Recruitment Consultants Full time

    **Service Advisor for their Motor Dealership in the Warrington area.**: £24,000 basic plus bonus - OTE up to £32k Job description **Service Advisor** Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom CarStore Full time

    **Service Advisor** **CarStore Warrington** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    4 weeks ago

    Warrington, United Kingdom Purely Automotive Recruitment Ltd Full time

    Purely Automotive Recruitment Ltd are proudly searching for motivated and experienced Service Advisor to join our client based in Warrington Cheshire. As Service Advisor reporting to the Service Manager you will provide outstanding customer care and be the vital link between customers and the workshop. You will inform and consult on vehicle servicing and...

  • Service Advisor

    2 months ago

    Warrington, United Kingdom Purely Automotive Recruitment Ltd Full time

    Purely Automotive Recruitment Ltd are proudly searching for motivated and experienced Service Advisor to join our client based in Warrington Cheshire. As Service Advisor reporting to the Service Manager you will provide outstanding customer care and be the vital link between customers and the workshop. You will inform and consult on vehicle servicing and...

  • Service Advisor

    2 months ago

    Warrington, United Kingdom Purely Automotive Recruitment Ltd Full time

    PurelyAutomotive Recruitment Ltd are proudly searching for motivated andexperienced Service Advisor to join our client based in WarringtonCheshire. AsService Advisor reporting to the Service Manager you will provideoutstanding customer care and be the vital link between customersand the workshop. You will inform and consult on vehicle servicingand keep...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom Pendragon Full time

    **CarStore Warrington** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at CarStore Warrington As...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom Inchcape Full time

    **Service Advisor - Mercedes-Benz Warrington** **Basic Salary up to £32,146.07 (Dependent on Experience) + OTE** **45 hours per week** **As a Service Advisor at our Mercedes-Benz Oxford, not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including**: - **Family Friendly** - Enhanced family...

  • Customer Service Advisor

    3 weeks ago

    Warrington, United Kingdom CV-Library Full time

    Customer Service Advisor - £24 - £26K a year, 8 am - 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team. Location of the Customer Service Advisor position: Warrington We are looking for an...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Volvo Warrington. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...

  • Service Advisor

    5 months ago

    Warrington, United Kingdom Ryders of Warrington Full time

    We are seeking a Service Advisor to join our established Hyundai franchise in Warrington. This is a great opportunity to join a well-established family owned and family run business with over 30 years experience in the motor industry. Hours Monday to Friday 8:00am to 18:00pm Alternate Saturdays 8:00am to 13:00pm **Benefits**: - Basic salary £27,000 +...

  • Customer Service Advisor

    6 days ago

    Warrington, United Kingdom CV-Library Full time

    PP Associates are delighted to be supporting a growing business in Warrington to find a Customer Service Advisor. As Customer Service Advisor you will be responsible for all types of inbound customer queries. Your role will be busy, fast-paced, and varied. Your role will be office-based and not a callcentre environment and you will be supported by...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom CV-Library Full time

    Job Title: Customer Service Advisor Location: Warrington (WA3 7PG) Salary: £26,000 per annum Shifts: Monday- Friday 08:30- 17:00 Contract Type: Permanent Our client is a worldwide leader in industrial fluid system manufacturing and support, and they are currently looking for an experienced Customer Service Advisor to join their expanding...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Meriden Media Full time

    Job Title: Customer Service AdvisorLocation: Warrington (WA3 7PG)Salary: £26,000 per annumShifts: Monday- Friday 08:30- 17:00Contract Type: PermanentOur client is a worldwide leader in industrial fluid system manufacturing and support, and they are currently looking for an experienced Customer Service Advisor to join their expanding team.Reporting to the...