Pcn Care Co-ordinator

3 weeks ago

Macclesfield, United Kingdom Vernova Healthcare Full time

An exciting opportunity has arisen for a Care Coordinator to join the Macclesfield Primary Care Network as part of our multi-disciplinary team (MDT), working across all six GP Practices.

As a Care Coordinator you will be critical in supporting the work of the MDTs, coordinating the care of an identified caseload of patients, and liaising between the professionals and services involved, and the patients and their families.

This will be a key role within our Personalised Care Team.

**Main duties of the job**

As a Care Coordinator, you will:

- To be responsible for the organisation of MDT meetings; supporting the coordination and delivery of MDTs within the PCN.
- Co-ordinate care packages for patients as identified by the GP across health, social care and mental health as appropriate, providing a single-point of access for staff & service users, actively managing patients care plan delivery.
- Facilitate smooth and planned discharge and handover between care settings across the health and social care system, ensuring information is effectively shared between settings including general practice, hospitals, care homes and care agencies, and be responsible for facilitating inter-agency communication and support.
- Assist in coordinating patient care in different areas such as mental health, frailty, cancer, pediatrics, long term conditions etc
- Identify and work with a list of named patients with the aim of encouraging independence, enabling people to remain at home, reducing unnecessary admissions to hospitals and supporting discharge from hospital, improving the quality of care.
- Provide coordination and navigation for patients and their carers across health and care services, working closely with Social Prescribing Link Workers and other Primary Care roles.

**Essential**
- The ability to build relations with key internal and external stakeholders
- Well-developed interpersonal skills
- Organisational skills
- Excellent time management skills
- Excellent literacy and numeracy skills
- Effective written and verbal communication skills
- Ability to solve problems and implement action plans
- Experience working with vulnerable populations
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups and stakeholders
- Ability to multi-task and work without direct supervision
- Ability to work well in an multi-skilled team
- Ability to identify risk and assess/manage risk
- Ability to demonstrate initiative, resourcefulness and common sense
- Ability to organise, plan and prioritise on own workload, including when under pressure and meeting deadlines
- Willingness to work towards professional and performance objectives
- Ability to demonstrate personal accountability, emotional resilience and work well under pressure
- Flexible approach to undertaking a wide variety of tasks
- Flexible with regard to changing priorities
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes

**Desirable**
- Knowledge of clinical systems (Emis)
- Safeguarding Training
- Knowledge of the personalised care approach
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Experience of data collection and providing monitoring information to assess the impact of services
- Experience in delivering training to user groups / staff teams

**Overview of the Organisation**:
With demand for health and care services increasing as we get older, GP practices across the country are working together to provide their local communities with a resilient and high quality healthcare service. Facilitating this joint working in our community is the Macclesfield Primary Care Network.

Our Network brings together the practices of Waters Green Medical Centre to develop high quality healthcare services for all our patients in a convenient and reliable setting. By building upon existing primary care services, we can provide a greater provision of proactive, personalised and more integrated health and social care.

Vernova Healthcare is an employing authority for the NHS pension scheme and all employees have access to the scheme.

**Job Types**: Full-time, Permanent

**Salary**: £23,949.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Give evidence of how you gained each of the essential criteria and a situation where you've used them:

- Education:

- GCSE or equivalent (required)

**Experience**:

- healthcare environment / voluntary and community: 1 year (preferred)

Work Location: In person

Application deadline: 04/08/2023

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